Customer Service Speakers

Troy Carter

Troy Carter is the founder, chairman, and CEO of Coalition Media Group, a talent management and full-service film and television production company. Carter is responsible for establishing the careers of numerous recording artists, including multi-platinum Grammy award winner Lady Gaga.

Michael Broome

As one of the most sought-after speakers in his profession, Broome has spoken to a variety of audiences about the principles of success. Broome's message is inspirational, offering audiences a hopeful vision that explores the ways in which success can be achieved not by helping oneself, but by serving others.

Scott McKain

Best-selling author and internationally renowned speaker Scott McKain's captivating presentations and best-selling books clearly reveal how to create more compelling connections between you and your customers, and how to stand out and move up, regardless of the economic climate in your industry.

Emory Austin

Austin's themes of leadership development, customer retention, increasing market share and the transformation of change into vision resonate with audiences for years to come. Most recently, Austin has been honored with the Council of Peers Award for Excellence, as well as being inducted to the Speaker Hall of Fame.

Robin Crow

Crow is an author, speaker, entrepreneur, and one of the most innovative guitarists in the world. As a nationally recognized speaker, Crow's no-nonsense, tell-it-like-it-is approach has become his trademark, because he knows firsthand what it takes to be successful.

Michael McKinley

As one of America's foremost experts on maximizing management performance, McKinley meshes learning and laughing. Not only the inspired author of four books and numerous articles, McKinley is also a cancer survivor, and thus imparts a strong message of capitalizing on our given time and talents, and having fun in the ...

Don Soderquist

Former senior vice chairman of Wal-Mart Stores, Inc., Soderquist was a driving force behind Wal-Mart's rise to greatness. He was vice chairman and chief operating officer before ultimately becoming senior vice chairman. Continuing the legacy of Sam Walton as "keeper of the culture" is one of his primary responsibilities ...

Joe Calloway

Calloway is a nationally recognized expert on performance and competitive factors. He is the author of Market Leadership: Managing A Customer Focused Team, Focus On The Customer: Winning and Keeping Today's Tough New Customer and Taking It To The Next Level. Calloway is also the author of a book on personal ...

Robert Spector

Robert Spector is a keen observer of corporate cultures, and a recognized authority on customer service. He is the author of corporate histories of an eclectic array of companies, including Kimberly-Clark, Eddie Bauer and Chevron.

Robert B. Cialdini

Extensive scholarly training in the psychology of influence, together with over 30 years of research into the subject, has earned Dr. Cialdini an international reputation as an expert keynote speaker in the fields of persuasion, compliance, and negotiation.

Bruce Tulgan

Bruce Tulgan is internationally recognized as the leading expert on young people in the workplace and one of the leading experts on leadership and management. He is a best-selling author, an adviser to business leaders all over the world, and a sought-after keynote speaker and management trainer.

Charles Leadbeater

Charles Leadbeater is one of the world leaders on innovation and creativity in organizations. He is an expert on entrepreneurship and knowledge economy who is considered a one man think tank. His books include The Weighless Society and Living on Thin Air.

Sheila Murray Bethel

Global leadership and change expert, CEO of Bethel Leadership Institute, best-selling author, and Hall of Fame speaker Dr. Sheila Murray Bethel has a client list that reads like a global "Who's Who" of business, trade associations, education, and government. She is a member of the Speaker Hall of Fame, having given over ...

Thom Winninger

He has been referred to by his colleagues, clients and friends as "America's Market Strategist." He is Thomas Winninger, founder of the Winninger Institute for Market Strategy, a research institute, and author of the best-selling books, Price Wars, Hiring Smart, Sell Easy, Full Price and most recently ...

Warren Greshes

Author of Super Charged Selling, Greshes is a leading specialist in personal and professional development who delivers talks on change, customer service and sales. Sharpened on the grindstone of New York's cutthroat garment industry, Greshes' street-smart sales instinct teaches audiences what customers really want ...

T. Scott Gross

Gross is a master at removing mystery. His ability to communicate complex ideas simply comes from years of hands-on training in the hospitality industry. When not speaking at conferences and conventions, Gross handles the day-to-day operations of one of the nation's most unique service training companies.

Trish McEvoy

Trish McEvoy has created one of today's most successful skin care and makeup brands by relying on her instincts and the feedback of thousands of women who attend her workshops. The dream that has fueled her success has always been to teach every woman she meets how to look her personal best.

Kenneth Blanchard

Blanchard's innovative thinking has made him one of the country's leading management consultants. His unique approach to human resources development offers companies a host of benefits.

Don Hutson

For more than 30 years, Hutson has been in the business of making people believe they can do better and giving them the skills to do it. He energizes audiences into action and is known for delivering real solutions for business professionals.

Neal Petersen

Born in Apartheid era, South Africa, Neal Petersen was the least likely person to become an international yachtsman and successful businessman. He overcame the most insurmountable of circumstances and through incredible perseverance and driving ambition, never giving up, he became the first black man at the young age of 31 ...