American Program Bureau’s (APB) sales and customer service speakers have built their careers on understanding their customers and their needs. APB’s impressive roster of sales and customer service speakers includes CEO’s, authors, consultants, and entrepreneurs; who deliver exceptional keynotes on customer service, negotiation, retail, and sales.
Kevin Colleran
Facebook's pioneering sales executive and among its first ten employees, Kevin Colleran was an integral part of the social networking behemoth's sales force. As the company's Global Partnership Lead, he was responsible for creatively monetizing the site without hampering user experience.
John Y. Brown Jr.
Renowned as one of America's foremost entrepreneurs, Governor John Brown has always challenged the traditional methods of doing business. Excelling as both the owner of KFC and during his governorship in Kentucky, Brown now brings his talents to the podium as a sought after keynote speaker on business, motivation and ...
Barbara Corcoran
Real estate mogul Barbara Corcoran is the real estate contributor for NBC's Today Show, where she comments weekly on trends in the real estate market. She's also an investor/shark on ABC's reality hit Shark Tank. As a speaker, she brings her frontline experience and infectious energy to every group she ...
Troy Carter
Troy Carter is the founder, chairman, and CEO of Coalition Media Group, a talent management and full-service film and television production company. Carter is responsible for establishing the careers of numerous recording artists, including multi-platinum Grammy award winner Lady Gaga.
Tony Alessandra
Tony Alessandra helps companies build customers, relationships, and the bottom-line by achieving market dominance through specific strategies designed to outmarket, outsell, and outservice the competition. He is the founding partner of Platinum Rule Group, a company that provides corporate training and consulting based on ...
Keith Ferrazzi
Keith Ferrazzi is the world’s foremost expert in professional relationship development. He has transformed the lives and careers of clients and readers worldwide, bringing 20 years of research and experience to the art and science of business relationship development. His signature focus on success through relationships ...
Jeffrey Gitomer
Jeffrey Gitomer is the New York Times best-selling author of The Sales Bible and Customer Satisfaction is Worthless - Customer Loyalty is Priceless. Gitomer's book, The Patterson Principles of Selling was released in the spring of 2004 his latest, The Little Red Book of Selling have both ...
Jim Cathcart
Author of both Relationship Selling and The Eight Competencies of Relationship Selling, Cathcart is a leader among professional speakers worldwide and one of only 10 speakers in the world to hold four of the nation's top speaking honors. Using humor in his interactive presentations, he teaches his clients how ...
Emory Austin
Austin's themes of leadership development, customer retention, increasing market share and the transformation of change into vision resonate with audiences for years to come. Most recently, Austin has been honored with the Council of Peers Award for Excellence, as well as being inducted to the Speaker Hall of Fame.
Julio Melara
His dynamic enthusiasm and relentless commitment makes Melara one of today's leading motivational speakers and foremost authors on true success. One of Melara's basic tenets is "Life is about what you give, not what you get." Melara knows what it takes to find success and lead a fulfilled life; He started selling at the ...
T. Scott Gross
Gross is a master at removing mystery. His ability to communicate complex ideas simply comes from years of hands-on training in the hospitality industry. When not speaking at conferences and conventions, Gross handles the day-to-day operations of one of the nation's most unique service training companies.
Warren Greshes
Author of Super Charged Selling, Greshes is a leading specialist in personal and professional development who delivers talks on change, customer service and sales. Sharpened on the grindstone of New York's cutthroat garment industry, Greshes' street-smart sales instinct teaches audiences what customers really want ...
Scott McKain
Best-selling author and internationally renowned speaker Scott McKain's captivating presentations and best-selling books clearly reveal how to create more compelling connections between you and your customers, and how to stand out and move up, regardless of the economic climate in your industry.
Dennis Snow
Beginning his 20-year Disney career as a front-line attraction operator, Snow quickly moved into a Disney leadership role, learning and applying the skills it takes to run a world-class, service-driven organization. He consults with organizations around the world on customer service, leadership and quality, and is ...
Desi Williamson
Williamson's high-impact programs are based on 20 years on the front line in sales, management, and marketing; building multi-million dollar businesses, managing multi-million dollar budgets, and developing people potential at powerhouse corporations such as Johnson and Johnson, Johnson Wax, and PepsiCo.
Rick Barrera
Barrera is a nationally acclaimed speaker, marketing consultant, and author known throughout the Fortune 500 companies for his extraordinary speaking ability and unique approach to brand building. His research on the strategies used by breakthrough brands like Hummer, Tivo, and Google will change your thinking about ...
Nate Booth
With humor and great insight, Dr. Booth educates audiences how to thrive in times of rapid change. The best-selling author of Thriving on Change: The Art of Using Change to Your Advantage and The Diamond Touch: How to Get What You Want by Giving Others What They Uniquely Desire, his latest book is Tiger ...
Joe Calloway
Calloway is a nationally recognized expert on performance and competitive factors. He is the author of Market Leadership: Managing A Customer Focused Team, Focus On The Customer: Winning and Keeping Today's Tough New Customer and Taking It To The Next Level. Calloway is also the author of a book on personal ...
Robert B. Cialdini
Extensive scholarly training in the psychology of influence, together with over 30 years of research into the subject, has earned Dr. Cialdini an international reputation as an expert keynote speaker in the fields of persuasion, compliance, and negotiation.
Dr. Gary S. Goodman
Dr. Goodman is a unique resource in the fields of customer service, sales, and telemarketing. Combining over twenty years of leading-edge business and consulting experience as President of The Goodman Organization, he is also a best-selling author of twelve books, including Please Don't Shoot The Messenger!: How To ...
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