Jack Shaw

Mobile commerce, cloud computing, social media, "big data," intelligent systems… These and other emerging technologies are changing our lives—and the ways we do business—at an accelerating rate. Most executives recognize that they, and their companies, should address the implications of these technologies. However, few fully understand these implications—much less how they should respond to them.

Jack Shaw, author of Surviving the Digital Jungle and Doing Business in the Information Age, is a world-renowned business technology futurist and expert on leveraging technology for strategic advantage. In his speech, Shaw cites case studies, real-world examples, and success stories that show how leading-edge organizations are using these technologies to cut costs, improve service, and facilitate innovation. Shaw presents practical, scalable ideas and innovations already in use. He discusses ways mobile commerce, cloud computing, and social media are facilitating deeper collaboration within and between organizations. In addition, he shows how advanced practitioners are using such tools as data analytics ("big data"), logistics optimization, and intelligent systems to accurately anticipate and more effectively meet the needs of their customers.

Equally importantly, he will act as your guide to the future evolution of business—showing how the integration of advanced technologies and sophisticated business processes are transforming organizations for the future. Join us for a presentation that will both stimulate action for today and catalyze change for tomorrow.

In 2002 in an interview with Jack Shaw, Bill Wulf, President of the National Academy of Engineering, said "Ubiquitous computing is inevitable. Within the next few years, you won't be anywhere that you won't have access to any data plus massive computational capabilities."

Smartphones and other mobile devices provide ubiquity of access. It's virtualization and cloud computing which provide the massive computational capabilities.

No organization would insist that in order to "properly protect" its key business travelers, it would build its own airplanes. And few see value in managing their own fleets of aircraft. Instead, almost all businesses have their people travel on commercial airlines that specialize in managing air travel.

Similarly, forward-looking organizations are recognizing that building and operating data centers is not their core competency; thus, they are moving first to private clouds with virtualized assets, and then increasingly to public clouds. These public cloud services providers offer infrastructure, systems development platforms, and application software systems as cloud-based services (IaaS / PaaS / SaaS).

Migrating these functions to the cloud and outsourcing processes previously managed in-house is allowing companies to implement new business models not possible with conventional IT architectures. And as businesses are making these changes, information technology organizations are evolving into business technology management organizations.

In his presentation, Shaw discusses these emerging technology architectures, the new processes they enable, and the strategic implications for your business.

iPhones, Droids, iPads—smartphones and tablets are changing the way businesses interact with their customers and people interact with each other. Literally thousands of apps are redefining the business model for technology solution providers. And location-based devices mean that businesses now must keep track of their customers—literally!

Learn how leading-edge companies are leveraging mobile commerce for better service, improved productivity, and increased revenues and profits. See how advanced technology companies are anticipating the needs of the market. And prepare to be amazed as Jack Shaw demonstrates some of the most powerful and creative new apps for your own mobile devices.

LinkedIn, Twitter, Facebook—should we be using social media in our business? How should we be using it? Corporate executives are beginning to recognize how valuable, important, and potentially overwhelming all the data available through social media could be. They are realizing that simply participating in social media is no longer enough. You must have a clear strategy for how you can use social media—not only for marketing, but for a broader range of customer interactions and other operations.

A successful social media strategy is not just about accumulating the most "friends" or "followers." It's about leveraging social media for relevant interactions that help buyers make good decisions. As is almost always the case in business, quality is becoming more important than quantity.

As businesses make more strategic use of social media, they expect to integrate the use of social media into existing information architectures, business processes, and decision management. Users don't want to have numerous social media with separate logins, discussion threads, bookmarks, calendars, etc.

Leading-edge vendors are enabling the integration of these functions into enterprise information architectures which already have a social framework. In the near future, businesses will tie their social frameworks to the workflows within their business management applications. The end result will be applications that leap enterprise boundaries to integrate transactional data with inter-enterprise communications and collaboration across business ecosystems.

In his presentation, Shaw will show you where social media is headed and, more importantly, how to develop your roadmap for incorporating social media into your overall business strategy.

There's little more important to the success of an organization than ensuring that operational business decisions are accurate, consistent, fast, flexible, and cost effective. And in today's challenging economy, companies must do this with limited staff and training budgets.

Through the Internet, we are deluged with data—more than all the people we could ever afford to hire could possibly have time to analyze and act on. Tools like Business Intelligence, while helpful for analysis of historical data are only part of the solution.

Decision Management (DM) is a fast growing business practice which leverages the powerful intelligent systems technologies which have emerged in the past few years. These new technologies have made DM practical; and it is rapidly transforming organizations around the world. Those companies that incorporate DM into their standard business practices will seize the high ground in their markets—adding value for customers and differentiating themselves from their competitors.

Jack Shaw communicates both the business practices needed for successful DM and the intelligent systems technologies behind it. See exciting examples of DM, videos of the intelligent systems technologies which enable it and the phenomenal results some companies are getting by implementing Decision Management.

Business Process Management (BPM) has become a hot topic recently. But too few organizations recognize that, in a rapidly changing business environment, static business processes, no matter how well managed, become a liability rather than an asset. Dynamic Business Process Management (DBPM) leverages the most advanced business technologies to enable your organization to rethink its business processes in ways not previously possible. DBPM gives your company unmatched strategic benefits allowing you to anticipate and respond to market changes and competitive threats far more effectively.

Shaw has spent his career developing and applying the concepts and techniques of DBPM. He will show how your organization can gain its strategic benefits.

After 9/11, Enron and the other corporate malfeasance scandals, and the passage of the Sarbanes-Oxley Act, businesses have realized that risk is a critical strategic issue. And, they've recognized that they can no longer manage risk in silos, but must address it on an enterprise-wide basis from the topmost levels of the company.

In this enlightening session, Shaw addresses not only traditional financial and credit risks, but also challenging operational and strategic risks arising from a host of external forces. He explains how businesses are implementing enterprise risk management (ERM), demonstrates some of the powerful tools companies are using to manage risk today, and shows why ERM is an important part of a company's future.

The companies that comprise the most competitive supply chains take costs out of their supply chains through optimized, collaborative supply chain event management. Collaboration means the sharing of key supply, demand, and inventory information among partners up and down the supply chain—and in real time.

Collaborative supply chain management allows supply chain participants to measure the value added by each supply chain partner and thus to identify optimal means for sharing the benefits of supply chain improvements. This aligns the interests of the individual partners with the economic vitality of the supply chain as a whole taking cost out through improved logistics—including packing, shipping, and routing.