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Linda  Larsen

Linda Larsen

Communication & Behavioral Sciences Expert

Biography

Linda Larsen, BSW, MFA, CPAE, is one of only 232 people world-wide to be inducted into the Speaker Hall of Fame®, joining such notables as General Colin Powell, President Ronald Reagan and Brian Tracy. She has been a featured presenter for over 1,000 conferences and meetings worldwide for groups such as Jaguar Cars, the Kuwait Women’s Leadership Summit and McDonalds. Read More >

Linda combines her 20-year experience as a professional actress with her education and training in communications and behavioral sciences to deliver entertaining, memorable, power-packed presentations that help people bring the very best versions of themselves to life and work. Author of the best-selling audio program, 12 Steps to High Self-Esteem, and featured in such publications as Investor’s Business Daily, The Chicago Tribune and Opportunity World, Linda is also a popular guest co-host on the ABC-7 Florida television show, The Suncoast View. Read Less ^

Speaker Videos

Speaking Reel

The Kidnapping

Speech Topics

Staying Right Side Up When Everything is Upside Down: Achieving Excellence in Challenging Times

It is absolutely possible to achieve excellence when the world around you seems to be falling apart – IF you know the secrets. In this fast paced, fun program, Linda will give participants practical ways to light their own fire of excellence and motivate themselves to take positive, consistent action when they just want to give up. Attendees will learn what the most successful, effective people throughout history have all known and consciously applied. Read More >

They will leave knowing: Read Less ^

  1. How to acknowledge and enhance skills they already have.
  2. How to recognize, own and change behaviors that don’t serve them.
  3. How to stay level, calm and professional when their instincts make them want to scream.
  4. How to communicate effectively to resolve differences.
  5. How to take 100% responsibility for the interpretations they place on situations, circumstances and other people’s actions.

The Exponential Power of the Leader Known as YOU!: Positively Influencing Others to Help Drive Business Objectives

In our social capital world of disruptive innovation and customer driven outcomes, the old paradigms of leadership no longer apply. Instead, building strong, meaningful relationships keeps surfacing as one of the keys to creating a team of people who are willing to go the extra mile, stay focused on solutions and work collaboratively to reach goals. And in order to do that, today’s great leaders understand the value in first becoming the kind of leader that people want to align with, say yes to, and fully support. Read More >

In this “Ah ha-rich,” fast-paced session, Linda will share what great leaders throughout history have known and repeatedly demonstrated. YOU are the greatest asset you can bring to your company, your family and your life. The quality of your outcomes in every domain of your life is directly proportional to the quality of how YOU show up every day - who YOU are, your attitude, your skill set and your perspective.

Great leaders continually make the choice to bring the best version of themselves to life everyday and set the kind of example that makes others what to emulate their actions.

Linda will challenge everyone to rethink what happens to them and what they cannot do, and to focus instead on the positive ways they can respond to what happens to them. They will leave with a deep understanding of the enormous power they have to create massive success, joy and outstanding experiences for their customers, their company and themselves - regardless of what other people are or are not doing!!!

Attendees will also learn: Read Less ^

  • Powerful principles from the science of persuasion that will help them overcome obstacles to success
  • Why they get stuck in behaviors that do not serve them - and how to break free
  • The one simple psychological principle that will work FOR or AGAINST them, depending upon how they use it
  • How to create a deeply loyal team of people at work to help them drive results
  • How to take 100% responsibility for creating the exact outcomes that they want

The Art of Providing Positively Outstanding Customer Service: How to Create Unprecedented Buyer Loyalty

Every single person in your organization IS your organization. Does everyone understand the vital role they have in creating and keeping customers who want to do business with you for life – AND refer all their friends to you? In this information-packed presentation people will learn very specific skills to help create the kind of environment that makes people LOVE you and your product or service, and sing your praises to anyone who will listen. Read More >

Attendees will learn: Read Less ^

  1. Three things about every human being that they MUST know before they ever interact with any customer.
  2. The #1 thing people will ALWAYS remember about their experience with you.
  3. The customer service words that work miracles – and the ones that create problems.
  4. How to de-escalate any potential problem really quickly.
  5. How to say “no” to a customer, or decline their request in such a way that actually leaves the person happy.
  6. The information that customers pick up about you before you ever open your mouth – and how to make that information the right stuff

Innovate! Generate! Accelerate!: Inspiring Yourself & Others to New Heights of Innovation & Creative Problem Solving

In business today, we cannot rely on past successes to keep us going. We must be continually thinking ahead, and in different and more creative ways.  In this session, attendees learn how to inspire individuals, teams (and themselves, if necessary!) to new heights of productivity by challenging old assumptions and shifting perspectives.  This presentation gives people the 5 essential tools they need to break out of their comfortable little boxes and be exponentially more creative. Interactive, fun and revealing!  Read More >

Attendees will also learn: Read Less ^

  1. The #1 thing that stops most people from expressing their creativity.
  2. Twenty-one no and/or low cost ideas that will inspire people to go beyond what they think they can do.
  3. "Killer Phrases" - What they are and why they absolutely MUST be eliminated.
  4. The one essential creativity ingredient that is absent in most uninspired, uncreative, lackluster workplaces.
  5. Why change is resisted so fiercely - AND how to get people to actually welcome it!
  6. Ten qualities of highly creative people - that you ALREADY possess.  How to bring them out of hiding and put them to work for you.

Gripers, Complainers & Whiners, Oh My!: How to Deal with Chronically Cranky People

They’re everywhere! We work with them, live with them and do business with them. And the truth is that they can make our life miserable AND negatively impact our bottom line if we don’t know the most effective ways to deal with them. Read More >

In this fun and lively session, participants will learn: Read Less ^

  1. How to decline someone's request in such a way that minimizes conflict.
  2. How to keep calm when tempers start to flare.
  3. Three human commonalities that they MUST know before they speak to anyone – cranky or otherwise!
  4. How they can dramatically turn an irritable person into a pleasant one - in a heartbeat!
  5. How to de-escalate any disagreement.
  6. And much more!