Expert on Relationships in Business
Following a long and illustrious career as a polygraph tester in the Australian Police Force—for which he conducted thousands of interviews ranging from questioning homicide suspects (to date he’s worked on 57 serial killer and pedophile cases)to performing pre-employment screenings for some of the world’s biggest corporations—Steve van Aperen has emerged as the leading authority on human behavior and today devotes his knowledge to helping businesses thrive by improving human rapport… while he continues to consult his services to homicide detectives. Read More >
How can we develop better leaders in our organization? How do we improve our customer service reputation? How can we hire better employees? How do we close more sales?
As we have become increasingly technologically savvy, we seem to have regressed in the key ability to relate and trust each other. We are more likely to shoot people an email, post on their Facebook wall, or tweet them than to actually communicate face to face—but you simply cannot build meaningful relationships in 140 characters. In many ways, technology has atrophied our ability to read people, to understand them, and ultimately, to trust them—as well as given us the greater ability to conceal our actual thoughts and feelings. So how do we build the interpersonal skills that make us remarkably better at business, and at life?
As an expert on human behavior, Steve van Aperen shows companies how to restore trust within their businesses. In this engaging keynote, he provides key advice on how to forge healthy relationships within the workforce and translate them into healthy communication with customers. This is an incredibly insightful and entertaining program with more take-home knowledge than you have ever experienced in a speech.
"On behalf of Australia Post, I would like to thank you for presenting at our Platinum Forum on 27 March, 2009. Your talk on “Detecting Fraud by Analysing Behaviour” was a great hit with our guests. I particularly enjoyed the way you involved the group throughout the presentation. The Platinum Forum has been running in Sydney for several years and, thanks to your interesting session, looks destined for the same success in WA."
"Steve’s training was exceptional. It was one of the best courses that I have attended."
"Steve was excellent. Without exception he was a huge success, setting the tone for a very successful day. The consistent message from the 600 delegates was the desire to hear more...they found his information and his presentation 'fascinating and relevant'. Steve has great presence and uses his time to maximum advantage. Very fluent and professional."
"The delivery was fantastic and so was all of Steve’s content."
"My colleagues and our internal stakeholders found Steve's presentation refreshingly new, interesting and thought-provoking. I don't think this style of presentation is out much in the market so the new-ness of it was great to see. When asked to rate the usefulness of Steve's presentation for their work, 90% of respondents rated it four or five out of five. Congratulations. "
"The 2010 conference of the Bursars’ Association of New South Wales, Back to School, was regarded as an outstanding success. On behalf of the members of the Association, I sincerely thank you for presenting at our conference. The attendees regarded your contribution as one of the highlights. You assisted greatly in the achievement of the overall success of the event and your worlds of wisdom were very much valued by all."
"Steve was amazing! Love, love him"