Lung Transplant Survivor, Author of Sick Girl Speaks & Vice President, Experience Innovation of The Beryl Institute
Tiffany Christensen approaches her work from the perspective of a life-long patient CF patient having received 2 double lung transplants and a professional patient advocate. Tiffany is a TeamSTEPPS Master Trainer, a Respecting Choices Advance Care Planning Instructor, an APPEAL certificate recipient, and the creator of her own Train the Trainer workshop series entitled "Finding Your Voice in the Healthcare Maze.” Read More >
Sick Girl Speaks
In this speech, Tiffany Christensen uses her extensive patient history as a backdrop to weave together themes of partnership, patient safety and patient satisfaction. By embracing the four principles of patient and family centered care, participants will expand the possibilities of decreasing medical error through partnership with concrete strategies born from TeamSTEPPS tools. Attendees will be inspired by this speaker's story and motivated to implement new partnership techniques within their own practice.
Using the 4 guiding principles of Patient and Family Centered Care, Christensen uses her story as a backdrop to explore the world of a patient navigating our complicated healthcare systems. Christensen will break down the myths and misconceptions about PFCC and inspire participants to embrace the concepts and take action.
Now a professional patient advocate and a leader in the field of patient advisory councils, Tiffany Christensen will guide attendees on how to hear and use the patient story in a whole new way. Using her experience with the Duke Health System Patient Advisory Councils, Christensen is able to address the "nuts and bolts" of creating and sustaining a patient advisory council while highlighting the goals and benefits.
This presentation can be done in a one, two or three hour format. Read More >
Throughout the one, two or three hour presentations, Tiffany Christensen tells her story while highlighting the role of nurses in healthcare. The two hour program also includes poignant but fun improv exercises exploring communicating with "difficult" patients. The three hour program allows participants time for more self care and exercises that allow room to reflect on past patients and the lessons learned from caring for the sick. Read Less ^
In this presentation – reserved only for CF providers, patients with CF and loved ones of people with CF – Tiffany Christensen explores childhood fears created by misinformation and lack of information, the rebellion of the teens and how CF impacted it, and growing into an adult with a clear understanding of purpose. Christensen challenges participants to open to the possibility that CF has just as many gifts as it does challenges. How do you define "personal value" in your household? It may change after this presentation!
Tiffany infuses within her personal story the 4 Guiding Principles as described by the Institute of Patient Family Centered Care.