Speaking to the World
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Expert on Hospital Culture
Before turning to healthcare as a career in 1994, Kathleen Bartholomew held positions in marketing, business, communications and teaching. It was these experiences that allowed her to look at nursing from a different perspective and speak poignantly to the issues that effect nurses today. Read More >
Kathleen Bartholomew, RN, MN has been a national speaker for the nursing profession for the past 20 years. As the manager of a 57 bed surgical unit in Seattle, Kathleen quickly recognized that creating a culture where staff felt a sense of belonging was critical to retention. Throughout Swedish Medical Center Kathleen spoke to the numerous factors which propel our society toward isolation and encouraged staff to connect and value one another. During her tenure as manager, staff, physician and patient satisfaction improved significantly as she implemented her down-to earth strategies for creating community. Despite the nursing shortage, Kathleen could always depend on a waiting list of nurses for her unit.
Kathleen’s Bachelor’s Degree is in Liberal Arts with a strong emphasis on Sociology. This background laid the foundation for her to correctly identify the norms and particular to healthcare – specifically physician-nurse relationships and nurse-to-nurse hostility. For her Master’s Thesis she authored Speak Your Truth: Proven Strategies for Effective Nurse-Physician Communication which is the only book to date which addresses physician-nurse issues. In December of 2005, Kathleen resigned her position as manager in order to write a second book on horizontal violence in nursing. The expression, “why nurses eat their young” has existed for many years in the nursing profession (and has troubled many in the profession). In her book, Ending Nurse to Nurse Hostility (2006), Kathleen offers the first comprehensive and compassionate look at the etiology, impact and solutions to horizontal violence. Kathleen won the best media depiction of nursing for her Op Editorial in the Seattle P.I. and in 2010 she was nominated by Health Leaders Media as one of the top 20 people changing healthcare in America.
Kathleen’s passion for creating healthy work environments is infectious. She is an expert on hospital culture and speaks internationally to hospital boards, the military, leadership and staff about safety, communication, cultural change and power. With her husband, John J. Nance, she co-authored, Charting the Course: Launching Patient-Centric Healthcare. From the bedside to the boardroom Kathleen applies research to practice with humor and an ethical call to excellence. Everyone that hears her is inspired. Read Less ^
The 2020 pandemic demanded the immediate and intense attention of nurse leaders to effectively respond to an on-going crisis. By nature and necessity, our focus narrowed. This session widens the lens by reviewing insidious national health issues that continue to contribute to the declining health of Americans. How can 4.6 million nurses actualize our potential, reverse current trends, and heal our profession? With a care plan for our beloved profession. In this session we asses and diagnosis our profession; providing a common framework from which to actualize the healing potential of nursing.
Ultimately, it is the confidence and skill with which we hold our everyday conversations that will pave the way to a future time when our patients are safe, our voices are heard, and the skills and knowledge of this incredible profession are valued and utilized. Read More >
America needs nurses who are bold and intrepid; who have the confidence and skill to represent this noble profession. And at no other time in history have their voices been so desperately needed. Hospital based errors are now the third leading cause of death in America, despite our professional ethic of "First Do No Harm" - and yet recent surveys show that the majority of nurses are still avoiding the difficult conversations. In addition, the health of Americans is insidiously declining as the rates of cancer, diabetes and obesity steadily rise. Read Less ^
Nursing is both a science and an art. The science of nursing requires us to engage our minds, while the art of nursing engages our soul. Using the power of story, Kathleen inspires nurses to be in awe and appreciation of nurses' work. This lecture challenges the way we perceive our own profession, reminding us of the moments where we have connected to another human being on the deepest of levels. When we encourage the role of nurse as artist, and integrate these qualities into our daily routine, we unleash our own personal power. Nursing then becomes a place to be nourished rather than drained. Read More >
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The expression “Nurses eat their young” is so far removed from our idea of the caring and nurturing nurse that we shudder to think it could possibly be true. Bur the truth is nurses are hurting each other. Stories from the 'front line' cannot be ignored. These stories are the voices of nurses telling the world about their experiences. The first step to healing our relationships is the most difficult: to recognize and openly discuss the problem. Only by understanding the origin and reasons for our behaviors can we even begin to create the healing environment that is so desperately needed in nursing- for ourselves, as well as our patients. Read More >
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The patient is the one who loses when nurses and physicians are in conflict. Research shows that not only do poor nurse-physician relations affect morale and retention, but also patient mortality. In order to achieve best practice, we need to understand why we play this game and how it started. Learn practical strategies for building good relations that will be ego-boosting for both nurses and physicians and leave this presentation with the courage and determination to improve your working relationships. Read More >
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"Kathleen’s expertise in the field of peer to peer relationships, communication and leadership is extraordinary. The material she presents is always relevant to nurses – not only to those in formal leadership positions but to all nurses, including nurses who practice at the point of care. She offers practical tools that assist learners in taking communication to the next level.
She is a high energy and engaged presenter. Her interactive teaching style ensures that learners are actively involved in the education and highly motivated to learn."
"Kathleen Bartholomew is one of the most dynamic and knowledgeable speakers on the state of nursing care I have heard. Her insight into nurse-to-nurse bullying and how use of how use of current technology, ie. cell phones, negatively impact delivery of safe patient care resonates with nurses today - especially those in leadership roles. Her wisdom on what we, as nurses can and should do to promote the profession for our patients is not to be missed"
"I can't thank you enough for coming to Forks and doing the Dauntless Nurse presentation My staff and others are still talking about and using it!"
"Thank you again for three excellent presentations. I appreciate the adjustments you made throughout the two days to ensure we used our time to gather targeted feedback for our Nursing Leaders. Thank you again!"
"The comments about your sessions were by far the most positive and sincere of all. Everyone had more than one insightful takeaway from their session with you... I was so happy that we were fortunate to have you participate in the Symposium, but the best part was finding out that you are an awesome communicator with such a great ability to teach these wonderful nurses and administrators very, very valuable (and much needed) lessons. Each attendee I spoke to expressed how much it meant for them to be reminded of why they do what they do and to feel appreciated. So thank you for that Kathleen!"
"John was amazing. Everyone loved him. He was very motivational and personable. He was very patient and stayed to talked with everyone that wanted to speak with him or take pictures. He was definitely a hit and I would highly recommend him. Our event was a huge success with lots of energy felt by the participants and John was a big part of that."
"We enjoyed every minute of Gina’s presentation and engaged in lively conversation with her in our other venues. She inspired the audience to keep moving forward, but did so with humor and grace. Very much appreciate her continued work to support the environment and the networks of researchers, educators and activists."
Charting the Course: Launching Patient-Centric Healthcare
The Dauntless Nurse: Communications Confidence Builder
Ending Nurse-to-Nurse Hostility, Second Edition: Why Nurses Eat Their Young and Each Other
Speak Your Truth: Proven Strategies for Effective Nurse-Physician Communication
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