Anders Sörman-Nilsson (Global EMBA / LLB) is a futurist and the founder of the think tank and trend analysis firm - Thinque, which provides data-based research, foresight and thought leadership assets for global brands across 4 continents. The company's vision is to disseminate and decode ‘avant-garde ideas which expand minds and inspire a change of heart’, and clients like Microsoft, Apple, Meta (Facebook), McKinsey, Jaguar Land Rover, Adobe, MINI, Rugby New Zealand and Lego trust his future guidance. Read More >
2nd Renaissance - Futurist Anders Sorman-Nilsson Decodes Tomorrow Beyond the Virus
If digital disruption was the dress rehearsal for your business model’s transformation, COVID-19 became the burning platform. By now, we know that this virus has wreaked havoc on lives and livelihoods. None of us, professional, essential worker or otherwise, has been immune to either type of future shock. But what does the world beyond the pandemic look like? And how do we as humans prepare ourselves for it?
Digital adaptation and human transformation. How do you design frictionless customer experiences where customers can seamlessly navigate between digital and analogue touchpoints? This is the main question Anders explores in this thought-provoking keynote. Read More >
Emerging technologies such as Artificial Intelligence, Virtual Reality and the Internet of Things are enabling more and more brands to become truly seamless. This presentation will provide you with fascinating case studies and best practices from smart brands that understand how intelligent technologies can amplify customer service, create compelling customer experiences, remove friction and transform our lives. Read Less ^
How do we win the digital minds and analogue hearts of tomorrow's customers? As some organizations careen recklessly into the digital future and others are left behind by remaining steeped in the ways of old, thought leaders are coming to realize there is an important middle ground. Most often that’s where your customers and clients want you to be, the place where digital and analogue converge—the “digilogue.” In the digilogue it is understood that digital satisfies a customer’s mind while analogue soothes the heart. Read More >
Knowing where this place is demands:
• An understanding of the parts of your business that simply cannot be allowed to go digital
• An intimate knowledge of the customer experience, of the touch points that thrill them, that speak to their hearts and not their heads
• An understanding of how your organization tells its story to its public
• A recognition of the artisanal skill, or customer service, that keeps customers coming back
Every business must know where its middle ground lies, where the old-school artisan meets the efficiency and power of the future. This customized presentation will help your people find where that place is. Read Less ^
Waves of change are rolling towards us and you’d better be prepared for global trends that will disrupt your existence. But how do you spot the waves, or identify what’s going on in the market? How do you sense the direction of the currents, or establish what it means for your business? And how do you best position yourself so you’re not washed away, or choose a market position and ride the wave? Read More >
The waves of change threatening every business are:
• Digital Disruption – managing the tension between the analogue and digital touch points
• Media Madness – realizing that every company must think like a media company
• Data Driven Dominance – working out how to turn data into competitive knowledge
This keynote will provide you with the following foresights:
• Which new markets you should target, and how to identify and engage them
• How to step back and deconstruct your own business model to identify new, non-traditional partnerships
• How to sort through the data storm to turn customer insight into intelligent and strategic business assets
• How to build innovation strategy that disrupts your competitors Read Less ^
Anders adapted to the unique demographics of our audience. His informative and energetic style was a huge hit with our attendees!
Anders’ presentation was an unexpected experience that I can only describe as astonishing.
Anders did a superb job as the keynote speaker. His presentation on the digital world and how it's changing the ways we engage with our customers was spot on and the feedback from attendees on his session was very positive. I especially enjoyed how he applied the evolution of his mother's business into his views on the future of customer relationships.
Anders is professional and easy to work with, gently bringing the audience into his world with an understated charisma that really brings his story to life. I was delighted with his participation in our client conference as the keynote speaker.
Anders attended our HR team workshop to engage the team in disruptive thinking and how we can be innovative in HR. It was a fantastic session, which not only gave the team insight into what other companies are doing and societal trends, but also supported giving them permission to experiment and try new ways of doing things. This has energized the team’s desire to becoming trendsetters rather than followers.
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