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Jesse Cole
Founder of Fans First Entertainment & Owner of the Savannah Bananas
Jesse Cole
Founder of Fans First Entertainment & Owner of the Savannah Bananas
Biography
Jesse Cole is the founder of Fans First Entertainment and owner of the Savannah Bananas. Using Jesse’s Fans First Experience approach to customer experience, the Savannah Bananas have sold out every game since their first season and have a waiting list in the hundreds of thousands for tickets. Jesse and the Savannah Bananas’ 6-part docuseries premiered as the #1 show on ESPN+ and have been featured on many other network shows.
His teams have welcomed more than one million fans to their ballparks and are embarking on a World Tour in 2023. The Bananas have been awarded Organization of the Year, Entrepreneur of the Year, Business of the Year, and won the CPL Championship in their first year. Fans First Entertainment has been featured on the INC 5000 lists as one of the fastest-growing companies in America.
Cole has been featured on over 500 podcasts and is an in-demand keynote speaker all over the country sharing the Fans First Experience on how to stand out, be different and create raving fans of both customers and employees.
Fun Fact: Cole owns seven yellow tuxedos and proposed to his wife Emily in the yellow tux in front of a sold out crowd. She said Yes! The two later married at their stadium. In 2018, they welcomed their first baby banana, Maverick.
Speaker Videos
Why Every Company Needs an Experience Department Over a Marketing Department
Jesse Cole | Hype Video
Create a 'YOU WOULDN'T BELIEVE' Moment
The Greatest Show in Sports | The Savannah Bananas
Speech Topics
Three Words That Will Transform Your Business
How to design the ultimate customer experience. Jesse holds a planning meeting with you to customize his full show performance for your audience, so that you get insights that are effective in your industry.
LEARNING OBJECTIVES:
- Evaluate your current customer map and customer journey.
- Learn how to create Raving Fans that are loyal instead of customers that are transactional.
- Using Raving Fans & Customer for Life techniques, you will learn to map the perfect customer journey with your company.
- How to develop the Fans First mentality to create attention and word of mouth marketing from your biggest supporters.
- Discover how to never lose a customer again with a step by step plan to Wow your customers even after the sale.
THE FANS FIRST WAY: The 5 E's to Create Raving Fans
Break the rules, change the game and create an unforgettable customer experience. Learn how to eliminate friction, entertain always, experiment constantly, engage deeply and empower action with your team.
Evaluate your current customer map and customer journey.
Learn how to create Raving Fans that are loyal instead of customers that are transactional.
Using Raving Fans & Customer for Life techniques, you will learn to map the perfect customer journey with your company.
How to develop the Fans First mentality to create attention and word of mouth marketing from your biggest supporters.
Discover how to never lose a customer again with a step-by-step plan to Wow your customers even after the sale.