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Jessica  Kriegel

Jessica Kriegel

Chief People & Culture Officer at Experience.com, Author of Unfairly Labeled

Biography

How can you accelerate performance on your business strategy? The answer might surprise you. Your strategy may be brilliant, but without an intentional culture to back it up, it’s simply a piece of paper on the shelf. For 15+ years, Dr. Kriegel has been guiding global, national, Fortune 100 and other organizations across finance, technology, real estate and healthcare industries on how to create intentional cultures that power your strategy and accelerate performance. Read More >

After she got her MBA and became a global consultant for a human capital management solutions provider, Jessica consistently saw highly-stressed leaders failing to deliver against lofty financial goals. She knew that if these leaders could transform their cultures, performance and profitability would follow. But, because culture is often viewed as ‘woo’ and an intangible, these leaders didn’t know where to begin.

So, Jessica set out on a personal mission to ‘quantify culture’.

Her doctoral research and consulting engagements with Oracle, Toyota, Lockheed Martin, Federal Reserve, and Bank of America to name a few, led to the Culture Equation  - a tested model where strategy combined with 8 tangible and measurable ‘Culture Dynamic Drivers’ empowers your people to deliver consistent results.

Today, Jessica applies data-driven insights to dismantle the chaos of poor morale, low performance, and missed financial goals. CEOs lean on her to ask questions that their internal resources may be too afraid or unaware to ask, and get the results they need. Her unique ability to analyze organizations in qualitative and quantitative terms and create measurable growth across all levels has made her the go-to ally for global leaders and teams.

In April of 2021, Jessica joined the team at Experience.com as the Chief People and Culture Officer. Formerly SocialSurvey, Experience.com has built a custom Experience Management Platform (XMP) that helps companies collect and analyze feedback, drive employee behavior, improve customer experiences, and power business outcomes with automation. Her focus is on crafting an intentional culture that allows the company to execute on its strategy.

Jessica’s message revolves around taking the ‘woo’ out of culture change with her scientific model of culture transformation called The Culture EquationTM. The Culture Equation is a culture-agnostic approach to transforming your organization to be one that best supports your strategy. As a consultant and speaker she shares uncommon ideas towards success by shifting the paradigm from performance vs. people to performance through people. “Culture is not about feelings.” Culture can be shifted by looking at 8 Culture Dynamic Drivers that transform your environment and create new behaviors in employees. Her talks are dynamic, data-driven, and infused with humor offering refreshing strategies that are a realistic roadmap to reaching your business goals.  Read Less ^

Speaker Videos

Speaking Reel

Culture and Employee Engagement

Accidental vs. Intentional Culture

A Culture that Transcends Generational Differences

Culture and Strategy

How Unconscious Bias Affects Culture

Speech Topics

The Culture Equation

How to build intentional cultures that power your strategy and accelerate performance. Read More >

The Culture Equation strategy in this keynote demystifies the ‘woo’ of culture and demonstrates how to create an intentional culture to realize sustainable profitability and excellence.

This program is perfect for organizational leaders who:

  • Are looking to get more out of their team, but unsure on how to create a renewed culture.
  • Have been operating in an ‘accidental’ culture rather than an intentionally crafted one that powers your strategy and performance.
  • Want a step-by-step process to build intentional cultures to achieve business goals.

SPEECH TAKEAWAYS Read Less ^

  • An inspired perspective that managing and championing culture transformation is entirely possible and even simple.
  • Steps to cultivate an intentional culture that powers your business strategy and accelerates performance.
  • The roadmap, education and motivation to take the first step to be becoming a champion of The Culture Equation

Why A Culture of Employee Fulfillment Out-Performs Employee Engagement

Overcoming low engagement, the loneliness epidemic, and other morale killers to drive performance through your people Read More >

Employee fulfillment is key to executing your strategy. Jessica helps her audience analyze barriers to fulfillment such as power dynamics, and misplaced competition, and presents an innovative model where your culture sees each employee as a whole person.

This program is perfect for leaders who are:

  • Overwhelmed by the push and pull of the urgent day to day deliverables vs. the long term health of the organization.
  • Dealing with low morale, low employee engagement, or leadership challenges that seem to have no clear root cause.
  • Motivated to create a work environment that not only gets results, but also creates a sense of purpose for everyone on the team.

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  • A new understanding of employee engagement and how to drive true motivation at every level of the organization.
  • A framework to balance the day-to-day struggle of doing what is urgent vs. what is important
  • A step-by-step process to drive real business results through increased employee motivation and a culture of purpose.

A Culture That Works for All Generations

Disrupting the way we think about generations to attract, engage, and retain all employees Read More >

Dismantling Gen Z or X or whatever the next trendy label is. Citing extensive academic research from her book, Unfairly Labeled, Jessica provides a refreshingly enlightening and data-driven perspective  on how multi-generational organizations can strip away stereotypes and biases to realize a common purpose and performance.

This program is perfect for organizational leaders:

  • Struggling with inter-generational differences in communication styles, preferences, and expectations
  • Looking for solutions to bridge the gap between all generations in the workplace
  • Tired of hearing the same old stereotypes about Millennials, Generation X, and Baby Boomers.

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  • A new understanding of what generational differences really are, and what they are not.
  • A toolkit for facilitating inter-generational understanding at all levels of the organization
  • Seven steps to bust generational stereotypes and become an agent for change within your organization

How Unconscious Bias Gets In the Way of Creating The Culture You Want

The key to building intentional culture that drives performance is understanding how our unconscious bias is enemy # 1. Read More >

Leaders struggle to create the culture they want because they do not realize how their own and their teams’ bias is working against them. Jessica educates her audience on the signs and symptoms of unconscious bias, and provides practical tools for leaders to overcome their own unconscious bias.

This program is perfect organizational leaders who are:

  • Striving to create culture that supports your business goals, but struggling to get the results you expect
  • Wanting to take their leadership to the next level by identifying and removing blind spots
  • Champions of diversity and inclusion, looking for tools to take their advocacy to the next level

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  • A sure-fire tool to identify and overcome unconscious bias within yourself.
  • A framework for overcoming unconscious bias within your organization.
  • Steps for creating the culture you want despite the obstacle of unconscious bias in your way.

Make Your Strategy Work On The Frontline

When we lose our why, we lose our way. Ensuring your strategy works for everyone. Read More >

Global studies show that only 5% of employees understand their company strategy.
This is because strategy creation has traditionally been an absent or insular habit - and as a result, strategy execution fails. In this keynote, Jessica shares a framework for a strategy that gives everyone in the organization a ‘why’ as well as metrics to measure success.

This program is perfect for organizational leaders who:

  • Either don’t have a strategy, or have a strategy that isn’t accelerating performance and driving culture
  • Think they could leverage their strategy for added value if only they knew how
  • Understand the importance of a strategy that includes everything from the why to the metrics to measure success.

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  • A template for a strategic plan model that can be implemented for any organization
  • A communication plan for how to distribute the strategy so that it touches every employee
  • A development plan to be distributed to each employee so they can tie their personal objectives to the strategic plan