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Josh  Klein

Josh Klein

Author & Hacker Extraordinaire

Josh Klein

Author & Hacker Extraordinaire


“Josh Klein is the quintessential hacker - a cross-disciplinary, pattern recognizing polymath who takes his greatest joy from combining the unexpected and seeing the result work in new and better ways.”

Josh Klein is a passionate hacker of all things. He examines systems, he takes them apart, and he puts different pieces together to produce something new and more effective. He hacks. Everything. His list includes social systems, computer networks, institutions, consumer hardware, animal behavior, and many more. Josh knows that the greatest innovations come from rethinking ordinary situations, or hacking; a do-it-yourself movement with roots inside the engineering community.

Josh started as a technology hacker in his parent’s basement and ended up working with leaders at the upper echelon of business, government, and internet security. Along the way it became clear that a tipping point in new technology was changing commerce as we knew it in a myriad of ways.

Josh is currently the cohost of Built for Change, a podcast by Accenture, made in collaboration with T Brand Studio at the New York Times. Josh and his co-host journalist Elise Hu have transformative conversations with industry leaders, as they discuss the seismic shifts in technology, the growing importance of sustainability, the marriage of purpose and profit — and more.

Josh is also the Founder of Indigometrics, the first online culture metrics platform to measure what people do, not how they feel. Employees use it to target their own growth within their teams. Leaders use it to nurture winning culture. Companies use it to compete in increasingly dynamic markets.

From black market economies to cryptocurrencies like Bitcoin, from the radical departures in exchange and marketing enabled by Big Data to the as-yet-unrealized impact of 3D printing and the Internet of Things, Josh has specialized in translating technology insights into actionable strategies for business leaders.

Speaker Videos

Josh Klein, an Introduction on Vimeo

Josh Klein Speaks on Vimeo

NACD GBLS 2019 Josh Klein

Speech Topics

The End of the Great Stagnation

In 2011 economist Tyler Cowen published "The Great Stagnation," arguing that the American economy had reached a historical technological plateau which contributed to stagnation in the median American wage since 1973. In 2020 he argued that it was over. In the last year alone we have seen world-changing advances in technologies as diverse as AI and medicine and from drones to data analytics. The dynamism and disruption caused by these new capabilities hasn't even begun to be felt as, unseen by most behind the screen of the pandemic, fast-moving new companies are taking these technologies and running with them. Drawing on his personal experiences on the front lines of E-Commerce, Mobile, and Cloud Computing as they emerged, Josh Klein walks your audience through key identifiers of transformative tech. By providing a framework for spotting trends, identifying opportunity, and shaping strategy, listeners will emerge vastly better prepared to make astute choices around emerging technology going forward. The disruptions we've seen technology produce in the past had harbingers which mostly happened linearly. They happened, ironically, in a period of innovation draught. Now we're facing more cumulative opportunity and risks, with bigger impact and faster onset, and we're looking at them happening all at once. Hang on to your hats and bring a notepad - this is going to be a wild ride!

Cybersecurity: It's People!

Cybersecurity has evolved from lone wolves duking it out in sparse online forums to massively parallel cyber industrial complexes manned by nation states. As our attack surfaces shifted from individual servers to cloud infrastructures, from zero-day one-offs to massively sophisticated media ecologies, corporations became the sacrificial lambs. The reason for this is people. Because the arms race between state actors has driven the speed and scale of cyberattacks to unprecedented new heights, increasingly the easiest way "in" is the soft squishy middle - the human element. Come learn how evolving AI and analytical engines are producing insights into human manipulation at an incredible new level. Josh Klein walks you through the frightening - and myriad - ways in which corporations, countries, and common thieves are exploiting your very nature to change your behavior and steal your stuff. Forewarned is forearmed - don't miss the chance to get ahead of potential attackers (and competitors) in using emerging technologies both defensively and ethically.

Data-Driven Work: Distributed, Diverse, Emergent

The pandemic changed everything about work - except the potential impact of data in your organization. That's as big as it's ever been; it's only society that has changed in suddenly recognizing it. As CEO of Indigometrics, Josh has been knee-deep in the role of data in measuring, managing, and enabling human potential from a technology perspective for nearly a decade. The Great Resignation is just getting underway, meaning companies must move fast to get ahead of churn, to acquire the right talent, and to set a course for keeping both where they’re needed to succeed. Come learn why, when, where and how data is driving new challenges and opportunities in privacy, churn, hiring, talent development... and what it means for the future of your organization. The future of work hasn't seen such a big shift since the industrial revolution. But with the right mindset and a little careful planning, companies can be agile and secure in taking advantage of it!

Innovation in Practice

Buying a startup, hiring hot talent, or licensing a new technology doesn’t do you any good if you can’t incorporate it properly into your organization. Learn how world-changing new tech like E-Commerce, Mobile, and Big Data were used correctly... and badly. Real-world examples from the front lines of transformative technologies show you the pitfalls to avoid along with how they can be managed by organizations at any stage to produce significant new growth.

The Internet of Things + AI

Distributed sensor networks (i.e., the IoT + AI) are changing how people live, what they buy, and how they relate. But nobody is closely examining what happens when you mix them together. This talk explores the two main sociopolitical directions that are taking off in exploiting the impossibly powerful mix of real-time, where-you-are algorithmic intelligence - and what it means for your business.

Human Capital... Isn’t

We’re all familiar with the hiring conundrum - top talent is impossible to find or keep and bad apples are impossible to remove. But it doesn’t have to be that way. Come learn what the rise of the gig economy and changing expectations from truly innovative employees can mean for your organization, from exploiting synchronies in cross-compatible currencies to aligning meaning and motivation. 

People vs Robots - How Both Will Win

The question is... how? From the gig economy to fully automated luxury capitalism, society is only just starting to respond to the tidal wave of disruption these technologies represent. Dig into the impact Robots, AI, and Big Data will have on your job and the work of your employees, and learn how to get ahead of the risk - and your competition - in maximizing the under-considered opportunities the shift to hyper-human skilling represents.

Facebook vs Goebbles: How Does Tech Control Us?

We know we’re more predictable than we suspect, but what does the scale and scope of data about us – as employees and consumers – mean for the evolution of business? Learn about the responsibilities this will entail, the risks of getting it wrong, and how to positively bring the impending era of hyper personalized modeling to bear on your existing (and future) markets.