Former Undercover Police Officer & Federal Prosecuting Attorney, Trust Strategist & Nonverbal Communication Expert
Imagine what it would be like to live as a different person with a different name, identity, and background. For months at a time, you’re living with a false identity, and your success depends on building trust and detecting deception with some of the most dangerous people imaginable. That’s precisely what Pamela Barnum did for years working undercover in the Drug Enforcement Section. She learned real-world techniques for building trust and interpreting body language. Read More >
When Pamela graduated from law school, she left policing and accepted a position as a federal prosecuting attorney. She spent countless hours in the courtroom, perfecting her proficiency as a trust strategist and body language expert.
Following a successful 20-year career in the criminal justice system, Pamela studied corporate negotiations in graduate school. Now, she shares her expertise with others, teaching them how to improve their communication skills to increase trust inside corporations, associations, and law enforcement agencies.
As a nonverbal communication expert and trust strategist, Pamela delivers techniques once thought of as a “secret second language” that participants can begin using immediately.
Take decades of experience, including working deep undercover in narcotics, followed by a rewarding legal career, and you get real-world strategies that help participants crack the code on trust and improve professional relationships using proven field-tested techniques.
Pamela shares her experience, research, and expertise with humor, candor, and energy, blending actionable strategies with memorable stories.
She is also a featured expert and contributor in print media, radio and television news programs in Canada and the United States. She has appeared in person in front of audiences ranging from 50 -12,000 and on countless virtual stages. Read Less ^
What Drug Dealers Taught Me About Trust | Pamela Barnum | TEDxCollingwood
Body Language Expert | Pamela Barnum
3D Strategies, Trust, and Collaboration | Pamela Barnum
Studies show that the higher the level of trust, the more successful the outcome will be. Read More >
Nonverbal communication is a significant data source used to make decisions around trust.
Using insider techniques, Pamela will help you and your organization Crack the Code on Trust by learning to: Read Less ^
Studies show that workplace conflict and violence continues to increase year over year and has become so commonplace that most fail to report it. The cumulative effect of violence creates burnout and contributes to organizational failure. Read More >
While enhanced security measures are one solution, the costs can be staggering. However, using what is currently already available in many workplaces and training employees to decode others' nonverbal cues for indicators of violence while using proven de-escalation techniques is a cost and time-effective solution.
Using insider techniques learned in law enforcement and the latest research, participants will learn how to: Read Less ^
Within milliseconds, people judge your confidence, competence, and credibility. Virtual events and meetings enhance the subtle nuances that either improve or destroy your trustworthiness. Read More >
Participants will discover: Read Less ^
Leading through chaos is a valuable skill for any organization. The military concept SMEAC, or the Five Paragraph Order, is an organizational concept Pamela learned as a police officer. She has modified it to include field-tested strategies and cutting-edge research your team can use to increase trust while navigating change. Read More >
Situation: The current truth.
What is the current reality concerning the change taking place? Get clarity on your situation using a short and straightforward exercise. Attendees will participate in an interactive or introspective activity dependent on your organizational culture.
Mission: The objective.
What do you want to achieve, and why do you want to achieve it? The mission of increasing trust will be woven into the custom presentation, ensuring the organizational goal is emphasized throughout the program.
Execution: The “how.”
What is the game plan for accomplishing the mission? Specific trust-building strategies will be outlined and practiced throughout the program.
Administration: The means.
What resources already exist, and what additional resources do we need? Every leader has underutilized talents and resources.
Communication: The key to trust.
How to display and decode trust-building communication cues? Nonverbal communication is the secret second language undercover officers use to establish trust. Receive practical tools to communicate trust while navigating unprecedented change. Read Less ^
Even when we carefully plan for a negotiation, a very different outcome happens because we get caught up in the "heat of the moment." Read More >
Why do our negotiation plans go astray, and how can we keep them on track? Have you ever wondered:
In this session, participants will better understand how to keep negotiations from being sidetracked in ways we often fail to anticipate:
Strengths within ourselves: include our beliefs about our competencies and abilities, the effects of emotions on unrelated decisions, and the consequences of having an overly narrow focus when evaluating information and making decisions.
1. Forces from our relationships with others: These include our inability to put ourselves in others' shoes; how sharing superficial features with someone (such as having the same first name) colors our viewpoint and decisions; and how we are affected by comparing ourselves to others.
2. Influences from the outside world: These include the effects of irrelevant information on our decisions, why subtle differences in the way a question is framed can lead to different solutions, and how the structure of our environment can cause us to veer off track.
3. Even when we carefully plan for a negotiation, a very different outcome happens because we get caught up in the "heat of the moment."
Learn how to identify the tools and techniques for effective decision-making and maximize negotiation and persuasion skills to obtain desired outcomes. Read Less ^
A growing body of evidence shows that a lack of confidence is devastating to our success. It turns out that confidence is equally as important as competence when it comes to getting ahead professionally. The problem is that demonstrating less self-assurance is what keeps us from achieving at the highest levels. Read More >
Participants will learn:
Although this content primarily focuses on women in leadership positions, it is instructive for anyone aspiring to be a more influential and effective leader. Read Less ^
Studies show that the higher the level of trust, the more successful the outcome. Nonverbal communication is a significant data source used to make decisions around trust. Read More >
Using insider techniques, Pamela will help you and your organization enhance trust with innovative LIFE techniques. Participants of this workshop will learn to: Read Less ^
Learn the secret second language that's been reserved for communication experts and law enforcement. Read More >
Using techniques developed as an undercover police officer and federal prosecuting attorney, Pamela will teach you and your organization how to use and interpret body language to negotiate better deals, improve essential relationships, and build trust in challenging circumstances.
Participants will receive practical tools that can be used immediately to: Read Less ^
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