Expert on Leading, Selling and Communicating in a Hybrid World
When leaders want to break team silos, drive exponential growth and innovate through teamwork, they call Erica Dhawan. Erica is an internationally recognized leading authority, author and advisor on 21st century teamwork, collaboration and innovation. Named by Thinkers50 as the “Oprah of Management Thinkers”, she is the author of two books Get Big Things Done: The Power of Connectional Intelligence and Digital Body Language (published in 2021). It’s 2021, the world of business is increasingly digital and work practices have changed at a blistering rate. Erica shares innovative strategies to unlock the collective power of teams, build a culture of trust across any distance and create authentic engagement to ensure competitiveness. Rated #1 on the Top Women Keynote Speakers of 2020 and featured as one of the management thinkers most likely to shape the future of business, Erica frequently appears in Harvard Business Review, Forbes, Fast Company, and the Huffington Post. Read More >
Brevity Creates Confusion
The Empathy Deficit
Unleash Your Connectional Intelligence
We live in a world of endless meetings, emails, and constant cross-team dysfunction, duplication and delays. Our collaboration skills aren’t always working to unlock better value in our business. As radical a concept as Emotional Intelligence was in the 90s, Connectional Intelligence is turning people into superconnectors who accelerate innovation, break down silos and foster breakthrough bottom line impact by harnessing the power of networks. Read More >
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Email replies that show up a week later. Video chats full of “oops... sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Read More >
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible - or are they? In her keynote, Erica combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In person, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.
In this keynote, Erica will supercharge your teams with collectively understood rules that foster connection, build trust and drive innovation.
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We live in a culture defined by a distinct empathy deficit: The boss who expresses displeasure without giving valuable feedback. The mansplaining colleague who has no interest in the opinions of others. The team member who spends most of the meeting texting and answering emails. Read More >
Why is empathy today at such a low point? Fewer face-to-face interactions, an ever-accelerating pace of change, and an increasing number of matrixed teams working remotely.
In this keynote, attendees will learn practical ways to activate Concrete Empathy to create cultures of psychological safety, employee engagement, wellbeing and innovation.
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We used to think of leadership as constant hustle and grit - the leader that never slept, sent profits through the roof, and embodied the classic rags-to-riches story… But this tired playbook doesn’t seem to work as well as it once did. What changed? What makes a 21st century leader and a great team now? Is it their ability to tell stories? Their decision-making skills? Their communication style? Read More >
The critical missing factor is Maniacal Clarity. This is when leaders give their teams exactly what they need to do their absolute best work and enable them to be empowered to influence anyone, anytime, anywhere. Without it, even skilled, motivated and effective teams languish, with cross-team dysfunction, duplicative work, and unhealthy internal competition. Maniacal Clarity in our modern world delivers the ability to spark overarching optimism, inspirational imagination, continuous courage and fast focus.
In her new keynote, WSJ bestselling author and world-renowned speaker Erica Dhawan constructs a new framework for truly shifting minds and changing hearts, in the office, across any distance and with customers. Based on years of research and advising the respected companies around the world, this keynote promises a ground-breaking look into the science, frameworks, and stories of how to inspire anyone, anytime, anywhere to deliver their best results.
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"Her storytelling style of presenting along with a healthy dose of informative case studies kept everyone engaged and interested–and excited about using connectional intelligence to transform our business."
"Erica was one of the best speakers we’ve had. Her message was of great value to our teams at FedEx who ranged from Gen Y to Traditionalists! We left with specific actions we could use right away to drive more innovation across our teams."
"Erica Dhawan was an inspiring and provocative keynote speaker at our executive retreat. I highly recommend her and her work to senior executives seeking to build a thriving talent pool in today’s world!"
"Erica is one of those rare speakers who are analytical, creative, and inspiring. Erica used those talents to WOW our audience at the POWER Detroit Conference. She has the ability to translate her ideas into clear presentational formats that not only educate, but engage executives and show bottom line impact. I would recommend her to present at any forum geared toward guiding today's leading Fortune 500 executives."
"Erica delivered an excellent keynote at the StartingBloc NY'13 workshop, an annual gathering of 100+ young leaders in the social entrepreneurship. She inspired the audience by telling them about the novel idea of connectional intelligence and shared techniques to improve this skill. I was really impressed with her presentation and also with her skill in connecting with audience. I recommend Erica for all speaking opportunities."
"I've had the pleasure of not only attending one of Erica's workshops, but hosting her as a special guest on Levo League Office Hours, a live video chat with top leaders. Erica was fantastic -- offering the perfect combination of personal insight and tangible advice. Our members were engaged the entire time, and clamoring for more. I would highly recommend Erica for any type of speaking engagement, online or in-person."
"Erica was the keynote speaker at our 7th annual Women in Shared Services and Outsourcing event in NYC. She was excellent in all respects. Erica is a dynamic, thoughtful speaker. I would recommend her to any business with multi-generational work force."
"Erica Dhawan delivered a superior keynote at our annual Business of Social Media Women's Leadership Summit in New York. I could not have been happier with her work. Our attendees raved: 'Erica presented a provocative and compelling view of the impacts from and implications for use of social connectivity'; 'Great keynote speaker...vibrant and passionate!"
"Erica delivered a very inspiring, powerful and passionate presentation to our members. I strongly believe that people walked away from the keynote speech with specific action plans to accelerate their career and I would hire Erica again in a heartbeat! Thank you, Erica!!"
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