Chef/Owner of Davio's, Restaurateur & Author
Steve DiFillippo is the consummate restaurateur. With his award-winning Davio’s brand firmly established in Atlanta, Boston, Chestnut Hill, Lynnfield, Manhattan, Philadelphia and Foxborough, DiFillippo has tackled the modern Italian restaurant. DiFillippo’s reach continues to expand as his locations continue to garner critical acclaim and destination status. Read More >
It's All About the Guest Book Trailer
On Davio's Success
To succeed as a restauranteur, you have to love the business and being around people. In order to master the business of entertaining, Steve DiFillippo teaches audiences the top ways to think through every business decision that affects the guest experience, respond to your guest complaints and provide what your guest wants. These important lessons can help you become just as successful as Steve!
In this keynote speech, DiFillippo shares how he has built Davio’s to be a guest-centered, hospitality obsessed brand. Revealing his success formula, he outlines the steps to build superior service and clear standards, shares how going to extremes for guests is an expectation and teaches a fulfilling trick that will help you get what you want out of your business.
Reputations are fragile. In this speech, Steve DiFillippo teaches audiences how to protect their reputations. With sound advice, business owners will learn that perceptions are more important than what you actually do, “pocket favors” work miracles, hiring the right people is of the utmost importance and being obsessed with your critics will pay off in the end.
People need all the help they can get when it comes to succeeding in business and in life. DiFillippo is one of the top experts on this topic and will teach audiences how to reach their goals. You will learn to:
You don’t have to be perfect to be a successful entrepreneur. Steve DiFillippo shares the secrets he has discovered throughout his journey to having one of the most successful restaurants around. He encourages and teaches audiences to keep it fresh and be bold, do more than one thing and think creatively so you’ll know what to do when it comes time to make a big move!
When it comes to covering your assets, the buck ultimately stops with you! In this speech, Steve helps the audience understand how to choose professionals wisely, how to protect your existing assets and how to build new assets. This engaging talk is suitable for businesses large and small, as well as aspiring entrepreneurs and restauranteurs.