Chairman & CEO of LifeWings Partners
Steve Harden is Chairmen and CEO of LifeWings Partners LLC – a team of physicians, astronauts, nurses, and pilots that have helped over 140 healthcare organizations in the U.S. and abroad implement the best safety practices from aviation and other high reliability industries. Harden is the author of two books on patient safety, including CRM: The Flight Plan for Lasting Change in Patient Safety, published by HCPro. Results of his patient safety work have appeared in over 35 publications and news outlets. Read More >
Turbo Charge Your Checklist
Was It Really a Miracle?
US Airways flight 1549, under the command of Captain "Sully" Sullenberger, ditched in the Hudson River in New York City due to a catastrophic loss of thrust in both engines. Capt. Sully and his crew have been widely hailed as heroes and the ditching event has been repeatedly described in the media as the "Miracle on the Hudson." Few outside observers understand the three key ingredients of the culture of safety – and the key leadership actions necessary to create this culture in high reliability organizations – that contributed to the successful outcome of the event. By analyzing the lessons learned from the Miracle on the Hudson, healthcare leaders will understand the steps needed to replicate the key components of a high-performance culture where team members hold one another accountable to do what they say they are going to do. This highly customized presentation includes messages about teamwork and collaboration, hardwired safety tools, and just culture.
In this presentation, Steve Harden conducts an experiential session in which participants will learn how to encourage (and get) the input of their colleagues in a way that fosters a culture where it is both safe, and expected, to speak up. The presentation utilizes a dynamic, skills-building role play requiring the participation of all audience members.
Drawing on his years as a TOPGUN fighter pilot and corporate coach to thousands of professionals, Steve Harden leads participants through an interactive and dynamic session Read More >
They learn to: Read Less ^
With concrete examples and real-life stories, Steve Harden tackles with a simple and effective approach the problem with which every leader struggles – why people don't do what you want them to do in the workplace. Read More >
The audience will leave the session with a new-found confidence in their ability to get the high performance they need from their staff. Participants will know: Read Less ^
With riveting storytelling, Steve Harden dissects the final hours of the Deepwater Horizon oil platform. The spellbinding account of events not told by the headlines reveals mission-critical lessons for every organization where mistakes can be disastrous. The firestorm that engulfed the rig and reduced men known for their toughness to tears illuminates the consequences for failure every leader should heed – high reliability depends on expert teamwork, standardized processes, and leaders committed to creating an environment where teamwork and standardization flourish.