Tiffani Bova
Growth, Innovation & Sales Transformation Expert
Tiffani Bova
Growth, Innovation & Sales Transformation Expert
Biography
Tiffani Bova’s illustrious career has been marked by a long (and continuously growing) list of accomplishments and honors: Two-time Wall Street Journal Bestselling Author, Former Global Growth & Innovation Evangelist at Salesforce, Three-time Thinkers50 Top Management Thinker, Former Research Fellow at Gartner, Top 50 Marketing Thought Leader, Top X and LinkedIn Influencer, Five-Star Podcast Host, contributor to top business journals, researcher on the future of sales, employee and customer experience, and honors ranging from the Gartner Thought Leadership Award to being named one of the most powerful and influential women in California by the National Diversity Council. Listed by the San Francisco Examiner in 2023 as one of the Ten Most Sought After Brand Evangelists, Tiffani is referred to as “one of the most masterful keynote speakers in the world.”
A marquee name in the speaking world, Tiffani has delivered more than 1,000 keynotes on six continents, winning rave reviews for her ability to ignite audiences and provide them with actionable tools for success. She is also a frequent guest lecturer at business schools, including Columbia University, Wharton, and USC.
For more than 20 years, Tiffani Bova has stood at the forefront of transformative industry developments across multiple industries and regions, specializing in driving top-line growth, sales transformation, and catalyzing customer and employee experience. She is the author of two Wall Street Journal bestsellers, Growth IQ, which has been translated into 12 languages and The Experience Mindset. Over the past decade, she has consistently ranked in the highest echelon of management and marketing thinkers, ranging from Thinkers50 to being a top X influencer and LinkedIn Sales Expert. Forbes says that she “reshapes our perception of growth.”
Tiffani serves in an advisory capacity with a number of Fortune 500, fast-growth and research and advisory companies. She formerly served as Chief Growth & Innovation Evangelist at Salesforce, where she focused on driving customer success within the company’s vast global customer and partner ecosystem. Prior to Salesforce, she was a sales, marketing and customer service executive for startups and Fortune 500 companies, where she was recognized as one of the first to develop a robust go-to-market model for cloud-based solutions, and indirect channel strategies to accommodate changes in buying behavior. Tiffani left the corporate world to join Gartner as a Distinguished Analyst and Research Fellow. There, she helped some of the largest technology companies in the world including Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, expand their market share and grow their revenues, earning her Gartner’s coveted Thought Leadership Award.
An active and influential thought leader within her areas of expertise, Ms. Bova has been featured in Harvard Business Review, Forbes, MIT Sloan Management Review, INC, Fast Company, Fortune, Yahoo Finance and MSNBC. She also hosts the highly-rated podcast, What’s Next! with Tiffani Bova, welcoming prominent guests such as Seth Godin, Tom Peters, Daniel Pink, Arianna Huffington, Marshall Goldsmith, Guy Kawasaki, former Best Buy CEO Hubert Joly, former Ritz-Carlton President Horst Schulze, and others.
Speaker Videos
But Do They Love It? The Customer Experience Imperative
Salesforce's Tiffani Bova: Customer Expectations Push Brands to Do Better
Speech Topics
Revolutionize Your Sales: Harness AI For Business Growth
In today’s fast-moving market, sales success isn’t just about hustle—it’s about smarter strategy, deeper relationships, and intelligent tools. In this high-energy keynote, Tiffani Bova—bestselling author, former Chief Growth & Innovation Evangelist at Salesforce, and one of the world’s top voices on sales transformation—delivers a compelling blueprint for how modern sales teams can thrive in the age of AI.
Drawing on 30 years of experience helping companies like Microsoft, Amazon, and IBM grow smarter, Tiffani shows how leveraging AI, machine learning, and predictive analytics can transform every stage of the sales cycle—from pipeline acceleration to customer loyalty.
This keynote covers:
- How to build trust-first sales relationships in a digital-first world
- Using AI to supercharge productivity and drive consistent revenue growth
- Empowering sellers to win before the first customer meeting
- Shifting mindsets from “selling harder” to “selling smarter”
Perfect for sales kickoffs, revenue leadership summits, and customer growth events, this session will leave your teams fired up, focused, and future-ready.
If your organization wants to stop chasing growth—and start engineering it—Tiffani Bova is the speaker who will get you there.
Future-Proof Your Business for Revenue Growth
In this high-impact keynote, Tiffani Bova doesn’t just speak about change—she gives your team the framework to lead it. Tiffani tackles the harsh reality of today’s business landscape: the pace of change isn’t slowing down. Disruptive forces such as artificial intelligence, automation, changing buyer expectations, and a rapidly digitizing economy are forcing organizations to rethink. Buyers are more discerning, sales cycles are longer, and customer loyalty is increasingly tied to experience over price or product. The pace of innovation has never been greater, and the cost of inaction is steeper than ever.
Drawing from over two decades at the frontlines of technology, customer experience, and sales strategy—from her time at Salesforce and Gartner to her bestselling books Growth IQ and The Experience Mindset—Tiffani delivers clear, actionable guidance on how to future-proof your business. She shows how aligning customer insight, employee experience, cost optimization, and strategic investment isn’t optional—it’s the only way forward.
Your audience will walk away with a renewed understanding of how to:
- Stay ahead of disruptive trends like AI and automation
- Adapt to shifting buyer behavior and longer, more complex sales cycles
- Bridge the gap between innovation and execution
- Use customer and employee experience as a growth strategy—not an afterthought
Tiffani doesn’t offer platitudes—she offers a proven playbook backed by real-world examples and global insights. If your team is ready to stop reacting to change and start shaping it, this keynote is your starting point.
The Experience Mindset: The Flywheel of Growth
What if your biggest growth lever isn’t a new product, market, or technology—but your people? In today’s competitive landscape, many companies obsess over customer experience while quietly overlooking the employee experience that fuels it. The result? Disengaged teams, rising attrition, and stalled growth.
In this provocative keynote, Tiffani Bova, one of the world’s leading voices on growth, innovation, and customer transformation, makes the case for a bold shift in thinking: EX and CX aren’t separate strategies—they’re two sides of the same growth coin.
Drawing from her bestselling book The Experience Mindset and decades of advising global brands like Microsoft, IBM, and Salesforce, Tiffani lays out a powerful framework to help senior leaders:
- Understand how employee experience directly impacts customer outcomes
- Identify critical gaps that are slowing growth across departments
- Align HR, finance, operations, and frontline teams around shared KPIs
- Create an experience-driven flywheel that boosts retention, productivity, and revenue
Whether you’re scaling rapidly or trying to sustain momentum, this keynote offers a clear, compelling path to unlocking inside-out growth that lasts.
If you’re leading a business through transformation, you can’t afford to ignore the connection between how your people work and how your customers feel. Tiffani Bova will not only make your leaders see it—she’ll show them how to act on it.
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