APB is a Global Speaker, Celebrity & Entertainment Agency

Speaking to the World

Boston | Chicago | San Diego | Atlanta

Jenn  Lim

Jenn Lim

CEO of Delivering Happiness


Jenn Lim is the CEO of Delivering Happiness (DH), a company she and Tony Hsieh (the late CEO of Zappos.com) cofounded to create happier company cultures for a more profitable and sustainable approach to business. Delivering Happiness started as a book (New York Times and WSJ Bestseller which sold one million copies worldwide) and evolved into a business consultancy and global movement that has impacted and inspired companies and organizations around the world. Read More >

In her new book BEYOND HAPPINESS: How Authentic Leaders Prioritize Purpose and People for Growth and Impact, Jenn draws on her decades of experience in culture and strategy to translate it into a practical “how to” framework for more sustainable workplaces and modern organization design. She guides all of us – no matter our title or role – how to live more meaningful lives through the work we do every day.

Jenn’s mission is both simple and profound: to teach businesses how to create workplaces—led with happiness and humanity—that generate more profit, sustain all people at every level of the organization, and share how we can make an impact by being true to our authentic selves.

In 2017, Jenn was selected to be on the Global Happiness Council of Work and Wellbeing and in 2020, Delivering Happiness [DH] was placed on the Inc. 5000 list, becoming one of the fastest-growing private companies in the US. Jenn helped create the world’s first series of Culture Books at Zappos.com and has been featured in [Fox Business, Inc., Forbes, Fortune, Entrepreneur, The World Happiness Report, The Guardian, Fast Company, Thrive Global, and more]. You can find Jenn speaking at events [such as Facebook, McDonalds, Pixar, World Government Summit, SHRM] around the globe [and in Zoomland], on podcasts like The Dave Ramsey Show and Don Miller’s Building a Storybrand, working with organizations to create positive change in the world, or starting spontaneous dance parties with her friends and family. Jenn lives in the Oakland Hills, CA. Read Less ^

Speaker Videos

Sizzle Reel

Beyond Happiness

Live Keynote Clip

Reconnecting With Your Role in Healthcare

TEDx: Delivering Happiness

Speech Topics

Wellness & Optimization, Future of Work, Diversity, Inclusion, Belonging & More

Experience the story of Delivering Happiness painted with colorful life lessons from your speaker. Lim will weave in the science of happiness to understand how happiness as a business model works, zooming in on the personal element to empower every individual to choose happiness. She will share the simple model that can be applied to YOUR organization to create change right away, illustrating key themes with inspiring examples and takeaways at every turn. Leave understanding how prioritizing happiness at work and in life can change the world more than we ever thought possible, one person and one company at a time. And how it is all in our control. Read More >

We’re in a New (Ab)Norm

  • The world has done a 180. We’re living in the Future of Work sooner than we thought. We need to adapt to thrive (as individuals and organizations)
  • Changes are happening all around us with VUCA (volatility uncertainty chaos ambiguity) and the FUD Factor (fear uncertainty doubt)
  • Now more than ever...happier employees=happier customers=profitable, sustainable businesses (+ MEANINGFUL lives)
  • But how do we do it?

Start with the ME

  • Why sustainable happiness and culture change must start with ME, the individual  
  • Ways to be an authentic leader within yourself, your personal life and at work
  • What are your own personal values and purpose?

Extend to the WE

  • Build adaptable teams with alignment and accountability
  • Align your values to your behaviors
  • Embrace tensions that comes with change…and life

Ripple to the COMMUNITY

  • Align your purpose to your company’s purpose
  • Use purpose as a NorthStar in decision-making and strategy for business growth
  • How living your purpose enhances your customer base and experience
  • How key frameworks from the science of happiness build personal & organizational growth and impact

Call to Action

  • What can you do today?
  • Free tools to get you started
  • Q&A

* All Keynotes are customizable and can focus on Customer Service, Employee Engagement, Leadership, Higher Purpose, and more. Read Less ^