Breakthrough Strategist
Success magazine calls Simon T. Bailey one of the Top 25 people that will help you reach your business and life goals. He joins a list that includes Oprah Winfrey & Dr. Brene Brown. His viral video posted by Goalcast to Facebook has over 87 million views. Read More >
Today, Simon is a Breakthrough Strategist who goes beyond feel-good content and provides real-life deliverables that impact lives. His wisdom and expertise enabled an Orlando-based healthcare system to be acquired and a division of a hospitality company to be ranked No.1 for customer service by Expedia.com.
He has worked with 1800 organizations in 49 countries. A few of his clients include Google, Microsoft, MasterCard, Hilton Hotels, American Nurses Association, and the NSA (National Security Association).
Simon has more than 30 years’ experience in the hospitality industry including serving as sales director for Disney Institute based at Walt Disney World Resort.
He is the author of ten books including the HarperCollins-published book, Release Your Brilliance, Releasing Leadership Brilliance published by Corwin Press (a division of Sage Publishing), and Shift Your Brilliance, published by SoundWisdom. His three online courses on LinkedIn Learning (Lynda.com) have been viewed by people in 100 countries.
Simon currently serves as a board member of the U.S. Dream Academy, a twenty-year old organization whose mission is to increase high school graduation rates for children whose parent(s) are incarcerated. He also serves on the board for the Orlando Health Foundation Board, a $4 Billion100-year-old non-profit hospital with 20,000 employees based in Orlando, Florida.
Simon is a Summa Cum Laude master’s degree graduate of Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key Honor Society. He has also served on the advisory council for Management and Executive Education for the Crummer Graduate School of Business at Rollins College, one of the top 25 best private graduate business schools in the U.S.
Recently he was awarded an Honorary Doctorate of Philosophy in Humanities from Kayiwa International University/United Graduate College and Seminary International in Kampala, Uganda for his global impact. Furthermore, he has received the World Civility Award from iChange Nations and is acknowledged as a World Civility Ambassador.
When Simon is not busy advancing professionals’ and organizations’ development, he roots for the Buffalo Bills, collects limited edition stamps, and is an avid movie goer. Simon is the proud father of two young adult children and currently resides in Orlando, Florida. Read Less ^
Speaking Reel
How To Achieve the Life You Deserve | Goalcast
To Break Through, Find Your True Calling | Success Magazine
Shift Your Thinking, Accelerate Your Results
Introduction Video
Business change is happening at the speed of light. Simply put, the skills of yesterday have to be enhanced and continually evolve in the new business landscape. The leadership skills of yesterday will not carry the day in what McKinsey calls the Next Normal. Read More >
Forward-looking thinking understands that employees are the most important customer. To stay relevant and competitive, even the most senior leaders are invited to reposition themselves and their companies—and this will take a mindset reset. Read Less ^
Release Your Brilliance™ is a framework that invites employees to answer key questions: Read More >
Once the questions are answered, individuals will learn the Brilliance DNA framework that will enable them to:
In a world of hyper-acceleration due to AI, automation, and warp speed transformation, the workplace of the future requires everyone to take personal responsibility for their contribution, shift from me to we, be kind, and constantly increase their portfolio of skills.
Release Your Brilliance™ uses stories, examples, and simple steps that have been synthesized from working with 115 organizations, in 27 different industries and seven different time zones over the last 24 months. This is also based on Simon’s bestselling book Release Your Brilliance, published by HarperCollins. Read Less ^
According to SalesForce “Customers are seeking not just more personalized experience, but empathetic ones. Eighty percent of customers said the experience a company provides is as important as its products and services.” In fact, research has found, customers experience also functions as a revenue accelerator.
Spark the Customer Experience is based on Simon’s bestselling book, Be the Spark – Five Platinum Service Principles for Creating Customers for Life. Every individual, team, and organization will learn through evidence-based research, engaging stories and examples how to capture the hearts and minds of customers.
Spark the Customer Experience will teach you how to attract and retain customers in a growing global market, turn customers into loyal fans, and create unforgettable moments that keep them coming back.
Employees want to work in organizational cultures where they are activated instead of tolerated. Thriving employees are good for businesses, too. According to Gallup, thriving employees report significantly fewer health problems: less worry, stress, sadness, and depression. In fact, they express hope, energy, happiness, and respect.
Organizations that help their employees flourish focus on healthcare management, upward mobility, empowerment and trust, and authentically caring about people. This ontological approach is intentional, biogenic, and rooted in kindness.
Based on based on Simon’s bestselling book, Be the Spark – Five Platinum Service Principles for Creating Customers for Life, Elevating Your Culture is a sustained march in the same direction. Get ready to activate, advance, and accelerate everyone in your organization.
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