Consultant & Author
Simon T. Bailey teaches influencers how to improve themselves and change the world. As an executive advisor, career mentor and keynote speaker, he doesn’t take people where they want to go; he guides them by providing strategic steps to where they need to go. He inspires through relevant stories and thought-provoking, evidence-based research, breaking through the motivational paradigm that causes individuals to stretch and produce results. Read More >
Introducing Simon T. Bailey
Shift Your Thinking, Accelerate Your Results
Business change is happening at the speed of light. The leadership skills of yesterday will not carry the day in the new and rapidly evolving business landscape. To stay relevant and competitive, even the most senior leaders must reposition themselves and their companies – and this will take a retraining of our mindset. Read More >
Simon addresses the critical strategies that empower individuals to lead without a title and stay relevant in every economy while accelerating their impact. He guides participants in how to discover the insight needed to be a leader for the future and challenge everyone to commit to becoming the Chief Breakthrough Officer in their organizations. Read Less ^
The Gallup Organization states that 70 percent of human decision-making is emotional and 30 percent is rational. When buyers emotionally connect with a brand, they buy more, pay a higher margin, and tell others about their experience. It is imperative for sales professionals to stop selling and start connecting. When they sell, that’s a transaction. However, when they connect, a relationship is created for the life of the brand. Read More >
This shift in selling has tremendous upside potential as organizations experience disruptive market forces, a change in client needs, and unseen economic headwinds. Sales professionals who intend to grow market share by acquiring new customers and increasing margins from existing customers must examine their sales edge.
Upon completion of this session, your sales team will be inspired to: Read Less ^
Welcome to the New Normal where there are never enough hours in the day to do everything you want to do. It’s time to stop waiting around for something to happen and take control of your brilliant future. Consider this your nudge, your push, your invitation to show up in a big way! Now is the time to make something happen; it’s time to take action. Read More >
Brilliant Living teaches you how to make something happen instead of playing it safe. You have a choice to make. Be average or be brilliant. Which one are you? Will you dare to be brilliant?
There are eight core areas of life that one must constantly evaluate to live a brilliant life. Learn these along with how Simon reinvented himself at Disney, as well as key insights that he’s adopted while working with 1,500 organizations in 45 countries over the past fifteen years. Read Less ^
The Center for Customer Driven Quality at Purdue University reports that 90% of American consumers form their perception of companies based primarily on the service experience. Customers buy more frequently, make more transactions and are willing to pay more per transaction when they deal with companies who provide them with a superior service experience. On the other hand, we all know what happens when a business disappoints a customer! Read More >
To become a brilliant brand that focuses on “Platinum Service with a Brilliant Touch”, every team member must feel a significant sense of personal ownership. From the front line to the executive suite, Customer Love is all about re-enlisting heads, hearts and hands to create internal alignment, brand longevity, and customer loyalty.
Unleash a fresh way of thinking about the customer experience. Start a process that will transform your organization’s culture into one that consistently delivers Platinum Service. Teach your team members how to achieve Platinum Service from the inside out and adopt it as a way of life.
Simon T. Bailey leads this inspiring and invigorating session in which participants will learn how to:
The two competencies that you will improve during this interactive presentation are: Read Less ^
"Evaluations were all glowing and members left New Orleans on an emotional and educational high! What a perfect way to begin the 2008-2009 IAAP year! Based on a 10-point scale, the average rating for all convention educational sessions was 8.66. The score from your keynote presentation was 9.86 (WOW!)."
“This session was absolutely outstanding! It helped me to identify my weaknesses and inspired me to make a change.”
“Simon Bailey definitely puts a twist on the usual thinking of one’s personal identity in the workforce. Individuals such as he should clone their ideas and sub-plant them into current leaders.”