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Simon T. Bailey

Simon T. Bailey

Breakthrough Strategist

Simon T. Bailey

Breakthrough Strategist


Simon’s purpose is to Spark listeners to lead countries, companies, and communities differently. His framework is based on his 30 years’ of experience in the hospitality industry, including serving as sales director for Disney Institute, based at Walt Disney World Resort in Orlando, FL. He is a prolific author and Hall of Fame Keynote Speaker that has worked with Signet Jewelers, SalesForce, T-Mobile, Stanford Healthcare, General Mills and Hilton Hotels just to name a few.

An experience with Simon goes beyond feel-good content. He delivers practical strategies and impacts real lives. He connects with any audience on many levels with a relevant message that resonates beyond the stage.

Simon’s viral video posted by Goalcast to Facebook has 90 million views and LinkedIn Learning features three of his online courses that reach professionals in 100+ countries. Recently, Simon became a certified Caritas Coach, leading with heart-centered intelligence. His approach is grounded in Caring Science that focuses on preserving human dignity, wholeness as the highest gift to self, systems, and society.

His wisdom and expertise enabled an Orlando-based healthcare system to be acquired and a division of a hospitality company to be ranked No. 1 for customer service by Expedia.com. Simon serves on two unique boards; U.S. Dream Academy and Orlando Health Foundation where he is a five year board member that has 20,000 employees and over $1 Billion in revenue. Recently, Cleary University, a 138 year old institution in Holland, Michigan, rewarded him with a Doctorate of Science in Business Administration for his global impact.

Speaker Videos

Speaking Reel

How To Achieve the Life You Deserve | Goalcast

To Break Through, Find Your True Calling | Success Magazine

Shift Your Thinking, Accelerate Your Results

Introduction Video

Speech Topics

Spark Next Level Leadership

Business change is happening at the speed of light. Simply put, the skills of yesterday have to be enhanced and continually evolve in the new business landscape. The leadership skills of yesterday will not carry the day in what McKinsey calls the Next Normal.

Forward-looking thinking understands that employees are the most important customer. To stay relevant and competitive, even the most senior leaders are invited to reposition themselves and their companies—and this will take a mindset reset.

Release Your Brilliance

Release Your Brilliance™ is a framework that invites employees to answer key questions:

  • Why am I doing this?
  • Am I making a meaningful contribution?
  • Is there a better way?
  • What can I do to add more value?

Once the questions are answered, individuals will learn the Brilliance DNA framework that will enable them to:

  • Reimagine personal wellbeing and curiosity
  • Reawaken to working and learning in a fluid environment
  • Reskill by thinking like an Intrapreneur with new capabilities
  • Reinvest in relationship capital to achieve sustainable results

In a world of hyper-acceleration due to AI, automation, and warp speed transformation, the workplace of the future requires everyone to take personal responsibility for their contribution, shift from me to we, be kind, and constantly increase their portfolio of skills.

Release Your Brilliance™ uses stories, examples, and simple steps that have been synthesized from working with 115 organizations, in 27 different industries and seven different time zones over the last 24 months. This is also based on Simon’s bestselling book Release Your Brilliance, published by HarperCollins.

Spark the Customer Experience

According to SalesForce “Customers are seeking not just more personalized experience, but empathetic ones. Eighty percent of customers said the experience a company provides is as important as its products and services.” In fact, research has found, customers experience also functions as a revenue accelerator.

Spark the Customer Experience is based on Simon’s bestselling book, Be the Spark – Five Platinum Service Principles for Creating Customers for Life. Every individual, team, and organization will learn through evidence-based research, engaging stories and examples how to capture the hearts and minds of customers.

Spark the Customer Experience will teach you how to attract and retain customers in a growing global market, turn customers into loyal fans, and create unforgettable moments that keep them coming back.

Elevate Your Culture

Employees want to work in organizational cultures where they are activated instead of tolerated. Thriving employees are good for businesses, too. According to Gallup, thriving employees report significantly fewer health problems: less worry, stress, sadness, and depression. In fact, they express hope, energy, happiness, and respect.

Organizations that help their employees flourish focus on healthcare management, upward mobility, empowerment and trust, and authentically caring about people. This ontological approach is intentional, biogenic, and rooted in kindness.

Based on based on Simon’s bestselling book, Be the Spark – Five Platinum Service Principles for Creating Customers for Life, Elevating Your Culture is a sustained march in the same direction. Get ready to activate, advance, and accelerate everyone in your organization.