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Stephen  Frost

Stephen Frost

Global Inclusion & Leadership Expert

Biography

Globally recognized, diversity and inclusion expert Stephen Frost helps organizations understand, lead and deliver inclusion systemically, adding measurable value to their bottom line. Read More >

Stephen is the Principal of Frost Included, and has worked with hundreds of clients to embed inclusive leadership into their decision-making. In his keynote talks and workshops, Stephen delivers and facilitates honest and fresh conversations to build an essential foundation for the important work of diversity and inclusion to occur. He helps attendees to understand diversity and inclusion, and provides solutions for organizations to lead inclusively.

From 2007-2012 Stephen designed, led and implemented the inclusion programs for the London Olympic and Paralympic Games as Head of Diversity and Inclusion for the London Organizing Committee (LOCOG). In this role, he was responsible for 22 programs across a 200,000 person workforce, £1.1 billion procurement spend, and 57 delivery functions. These ranged from inclusivity in an 11 million ticket program, to accessibility at 134 separate venues. His team managed a series of recruitment outreach action plans that achieved unprecedented workforce inclusion. The LOCOG Business Charter set new standards in supplier diversity and LOCOG became the first organization in the UK to achieve the Diversity Works for London Gold Standard and Advanced Level of the Equality Standard for Sport.

From 2004-2007 Stephen established and led the workplace team at Stonewall, Europe's largest LGBT equality organization; establishing and growing the Diversity Champions program to over 300 members, launching the UK's first lesbian and gay recruitment guide, establishing the LGBT Leadership Program and developing the Workplace Equality Index, which has become a standard across many leading UK and global employers. 

Stephen started his career in advertising, where he worked on disability and age awareness campaigns, and has worked in consultancy and communications in the USA, Greece, Tanzania, China and Brazil.

He was a Hertford College Scholar at Oxford and a Fulbright Scholar at Harvard. He was elected recipient of the 2010 Peter Robertson Award for Equality and Diversity Champions and in 2014 he was named one of the top 100 influential LGBT people in the UK. And, is a Young Global Leader by the World Economic Forum.

He teaches Inclusive Leadership at Harvard University Business School in the US, Singapore Management University, and Paris Institute of Political Studies (Sciences Po) in France. Stephen has served as an expert advisor to the British Government, The White House, and KPMG's Diversity and Inclusion Program.

Stephen is the author of The Inclusion Imperative: How Real Inclusion Creates Better Business and Builds Better Societies (Kogan Page, 2014), Inclusive Talent Management: How Business Can Thrive in an Age of Diversity (Kogan Page, 2016), and Building an Inclusive Organization: Leveraging the Power of Your Diverse Workforce (Kogan Page, forthcoming, 2019). Read Less ^

Speaker Videos

Managing Diversity

Multicultural Forum

Speech Topics

How to Develop an Inclusive Mindset & Behavior for Business & Personal Success

There’s a simple contradiction in the way leaders manage their people and run their organizations that is too often overlooked; they are addicted to sameness in an age of diversity.  That is fundamentally an unsustainable position to be in.  Understanding and being adept at inclusive leadership will help leaders thrive in their increasingly diverse environment. Read More >

Inclusion is not just about accepting people’s differences – it’s about leveraging colleagues’ and employees’ unique experiences and backgrounds, as well as understanding your customers’ needs, to drive innovation and results.

Stephen reframes the business case for diversity and then shows how it is in all leaders interests (whomever we may be) to embrace difference.  With reference to in-groups and out-groups in addition to self and role, audience members are guaranteed to have an a-ha moment in terms of why they should lead inclusively. They’ll leave this session equipped to take business goals, customer loyalty, and their career to the next level. Read Less ^

Reframing an Old Debate for a Future of Real Inclusion

Many organizations have talented Diversity Officers and operate Diversity 101 programs; however, they may find to get the most out of their program they need to upgrade to inclusion 3.0.  Diversity is great, but so is bringing differences together in one team, and often this second imperative is forgotten in the pursuit of the former. Read More >

Without inclusion, diversity can fail.  Stephen offers a powerful, humorous and compelling argument for inclusion, based on empirical evidence from around the world combined with the latest Harvard research.  It is a thought provoking, challenging and informative opportunity to refresh the believers and convert the currently unconvinced to Real Inclusion!

By attending this session, you will learn how to: Read Less ^

  • Differentiate between diversity and inclusion;
  • Lead on diversity & inclusion issues as well as empower others to lead the charge too;
  • Convey fresh insights to currently disengaged colleagues on the exciting potential of inclusion to create engagement;
  • Deliver a compelling business case, using case studies and best practices shared, to move your organization to Real Inclusion.

The Importance of Being You

As any gay person knows, coming out is one of the hardest things you’ll ever do in life. Coming out is not a one-off event, it is a constant process. It is a situation LGBT people face with every new job, every new boss and every new client. Read More >

Often, this places LGBT people at a disadvantage in the professional environment. How do you navigate a diversity of reactions, including negative reactions from clients? Questions straight people take for granted can cause additional stress, anxiety and effort for LGBT people, and divert effort away from the day job.

However, not only can this potential disadvantage be neutralized; it can actually be turned into a net benefit for the individual and for the organization as a whole. Using powerful theory and compelling case studies, Stephen can support, inform and inspire your LGBT staff to step up, lead and make an enhanced contribution to their careers and your organization. Read Less ^