Most leaders are promoted because of technical excellence. Yet the success of every organization is determined by how people feel under their leadership. Read More >

When employees feel disconnected, unseen, unsupported, or uninspired, performance fades. Trust erodes. Engagement drops. Turnover rises.

The Lead With Hospitality Keynote delivers the human-centered leadership system that reverses these patterns and creates cultures where people feel valued, motivated, and emotionally connected to both their leaders and their work.

Grounded in Taylor Scott’s real-world leadership experience with iconic hospitality brands such as Disney, Wynn Resorts, and The Cosmopolitan of Las Vegas, and inspired by the principles in his best-selling book “Lead with Hospitality”, this keynote explores the six emotional drivers that shape performance: Connection, Self Mastery, Serving, Engaging, Coaching, and Inspiring.

Your leaders will learn how to create the feelings that cause people to trust more, perform better, stay longer, and pursue excellence with genuine enthusiasm.

This keynote is not theory. It is a proven roadmap for transforming culture through intentional human connection.

IDEAL FOR ORGANIZATIONS THAT WANT TO:

• Strengthen engagement, morale, and motivation
• Develop emotionally intelligent leaders who are consistent, steady, and trusted
• Reduce turnover by creating environments where people feel supported and appreciated
• Improve communication and rebuild trust during seasons of change
• Elevate coaching ability to grow internal talent
• Create a culture where people bring energy, effort, creativity, and ideas

YOUR LEADERS WILL LEARN HOW TO:

• Build authentic emotional connections that increase engagement and trust
• Use self-mastery to lead with intention and emotional steadiness
• Shift from task management to serving people in ways that inspire loyalty and performance
• Create meaning and motivation that energize people and strengthen team contribution
• Coach with clarity, compassion, and accountability
• Inspire a high-performing culture through storytelling, purpose, and intentional experiences

WHY THIS KEYNOTE WORKS

We are loyal to our favorite leaders for the same reason we are loyal to our favorite hospitality brands. It’s because of how they make us feel.

When leaders Lead With Hospitality:

• People feel connected, and trust increases
• People feel supported, and performance improves
• People feel inspired, and effort rises
• People feel valued, and retention grows

This keynote provides a simple yet powerful system for cultivating these feelings every day and transforming the organization's culture from the inside out.

THE ULTIMATE OUTCOME

Your organization will walk away with leaders who:

• Inspire excellence rather than enforce it
• Elevate engagement through emotional connection
• Coach confidently and effectively
• Strengthen culture through consistent human-centered behaviors
• Drive performance through humanity, authenticity, and intention

When your leaders learn to Lead With Hospitality, they do not simply manage people. They elevate them. That is the competitive advantage that no other organization can replicate. Read Less ^

Today’s organizations are more diverse, more distributed, and more overwhelmed than ever before. Many teams are experiencing division, burnout, disengagement, and emotional fatigue. People feel disconnected from each other, from their leaders, and sometimes even from themselves. Read More >

The Give Hospitality Keynote offers a hopeful, human-centered solution that speaks to the heart of every leader. Inspired by Taylor Scott’s emotionally captivating story in his book “Give Hospitality”, this keynote reveals the simple truth behind extraordinary leadership. Great leaders are not great because of their leadershipness. They are great because of their humanness.

Through the Five GIVE Virtues, leaders learn how generosity, compassion, and genuine care rebuild unity, elevate culture, and transform the emotional experience of work. This keynote reminds audiences that we are more alike than we are different and that generosity is the path to belonging, connection, and renewed purpose.

This message resonates equally with Corporate Leaders, School Administrators, Teachers, Nonprofit Teams, Community Leaders, and everyday people who want to make a difference.

IDEAL FOR ORGANIZATIONS THAT WANT TO:

• Heal division and rebuild trust across diverse or multigenerational teams
• Strengthen emotional safety and create workplaces where people feel seen and valued
• Increase morale, unity, and purpose in seasons of change or fatigue
• Reduce conflict, tension, and guardedness by elevating empathy and kindness
• Inspire leaders to communicate with more compassion, humility, and intention
• Replace transactional culture with human-centered leadership that brings out the best in people  

YOUR LEADERS WILL LEARN HOW TO:

Give Compassion
Create connections in environments where people feel excluded or misunderstood. Leaders will learn how to validate, engage, and apply an inclusive Golden Rule that makes people feel seen and understood.

Organizational impact includes stronger relationships, more inclusive communication, and higher emotional safety.

Give Encouragement
Revive morale in workplaces where people feel overlooked or undervalued. Leaders will discover how vocal support strengthens identity, builds confidence, and increases motivation.

Organizational impact includes stronger resilience, higher retention, and greater discretionary effort.

Give Kindness
Shift environments where guardedness, judgment, or tension undermine collaboration. Leaders will learn how small acts of genuine kindness create openness, trust, and psychological ease.

Organizational impact includes reduced conflict, more collaboration, and leadership that models humility and authenticity.

Give Hospitality
Transform disengaged or transactional workplaces into cultures where people feel valued and important. Leaders will understand how generosity elevates everyday experiences and inspires people to give more of themselves.

Organizational impact includes a renewed sense of belonging, an elevated customer experience, and a culture of people who go above and beyond.

Give Leadership
Replace reactive, output-driven leadership with intentional, empathetic guidance. Leaders will learn how gratefulness fuels clarity, purpose, and a vision people want to follow.

Organizational impact includes better decision-making, more substantial mission alignment, and leadership that inspires hope and stability.

WHY THIS KEYNOTE WORKS

Human beings are wired for connection, belonging, and meaning. When leaders Give Hospitality, they create environments where people thrive.

• Generosity dissolves division.
• Compassion rebuilds trust.
• Encouragement restores motivation.
• Kindness strengthens relationships.
• Intentional leadership provides purpose and direction.

This keynote gives leaders a simple, profoundly human system for transforming their teams and cultures through five powerful virtues anyone can practice.

THE ULTIMATE ORGANIZATIONAL OUTCOME

Your organization will walk away with leaders who:

• Engage people with empathy, validation, and understanding
• Build unity across diverse identities, backgrounds, and generations
• Renew morale through consistent encouragement and positive leadership moments
• Create emotionally safe environments that welcome openness and collaboration
• Lead with clarity, generosity, and intentionality
• Strengthen culture through humanity rather than pressure or authority

When your leaders learn to Give Hospitality, they elevate the emotional experience of work for everyone. They create teams who feel proud of the work they do and proud of the people they do it with.

Give Hospitality transforms culture by transforming the hearts of the people who shape it. Read Less ^

Many organizations today are struggling with momentum, motivation, and morale. Teams feel tired. Leaders feel stretched. People are going through the motions, disconnected from purpose and from the pride they once felt in their work. The daily grind has replaced joy. Pressure has replaced passion. Read More >

The Ballgames to Boardrooms Keynote reconnects people to the timeless truths they learned from the coaches who pushed, encouraged, challenged, and believed in them. These coaching principles were practical, inspiring, and powerful on the field, and they are just as powerful in the workplace.

Drawing from the Five Transferable Truths in Taylor Scott’s book “Ballgames to Boardrooms”, this keynote shows leaders and teams how to rebuild discipline, resilience, collaboration, and fun by applying the same values that fueled their best performances in sports. It reminds audiences that better leadership often begins with returning to the principles that shaped their work ethic, teamwork, and character in competitive environments.

This message inspires emerging leaders, seasoned executives, frontline employees, and any team searching for renewed energy, connection, and performance.

IDEAL FOR ORGANIZATIONS THAT WANT TO:

• Increase motivation, effort, and accountability across all levels
• Strengthen coachability, communication, and openness to feedback
• Rebuild team chemistry through shared values and purpose
• Reduce burnout and lift morale with a more energized cultural tone
• Encourage personal growth, ownership, and career momentum
• Create a work environment that is disciplined, collaborative, fulfilling, and fun

YOUR LEADERS WILL LEARN HOW TO:

Practice the Future Today
Solve career stagnation and a lack of personal vision by reconnecting people to the truth that today’s effort shapes tomorrow’s opportunity.

Organizational impact includes proactive development, increased ownership, and engagement fueled by hope and direction.

Listen to Your Coaches
Solve communication breakdowns and resistance to feedback by teaching leaders and employees the value of receiving guidance with humility.

Organizational impact includes faster growth, stronger coachability, reduced friction, and clearer communication habits.

Work Hard
Solve inconsistent performance and weak discipline by inspiring teams to embrace sustained effort and grit.

Organizational impact includes better execution, higher productivity, stronger follow-through, and more dependable performance.

Have Fun
Solve burnout and strained team relationships by restoring the joy and camaraderie people once felt on the field or court.

Organizational impact includes improved chemistry, stronger creativity, reduced stress, and a healthier emotional climate.

Unleash Compassion
Solve emotional disconnection and low morale by reminding leaders that the gifts their coaches once gave them can be given to their teams today.

Organizational impact includes stronger psychological safety, higher retention, deeper loyalty, and a more human workplace.

WHY THIS KEYNOTE WORKS

Childhood coaches taught us lessons that shaped our character long before they shaped our careers.

• Show up with effort.
• Listen and learn.
• Play for the team.
• Enjoy the process.
• Treat people well.

These lessons built resilience, discipline, confidence, and compassion. They still hold the power to transform how we work and lead today.

Ballgames to Boardrooms works because it reminds people who they are at their best and gives them a simple, relatable framework for showing up that way every day. The metaphors are memorable. The stories are universal. The application is immediate. Read Less ^