Customer Service
Co-Founder & CEO of Life is Good
Keynote speaker Bert Jacobs is co-founder and CEO (Chief Executive Optimist) of Life is Good, which spreads the power of optimism through inspiring art, a passionate community, and groundbreaking nonprofit work.
Former Head of Training, Walt Disney University
Formerly the head of training at the Walt Disney Company's Disney University and NEC Electronics, Douglass Lipp is an internationally acclaimed expert on customer service, leadership and global competitiveness.
Culture Evangelist
Jon uses his life experience and nine years in the Zappos Family to speak with a focus on culture, customer experiences, branding and their importance in business today.
The High Performance Workplace Culture Expert
The drive behind Southwest Airlines' climb to a #1 ranking in customer service and employee satisfaction, Jason Young is renowned for his innovative strategies and trainings.
Breakthrough Strategist
Inspirational business speaker Simon T. Bailey is the author of Shift Your Brilliance: Harness the Power of You Inc. He teaches influencers how to improve themselves and change the world.
Former Commander, USS Benfold & Author, It's Your Ship
Known for his innovative leadership style, former Navy commander Mike Abrashoff turned the worst-performing ship in the fleet to the best by changing his leadership style and the culture - not the crew
Record-Breaking Luxury Real Estate Agent & Star of Bravo’s Million Dollar Listing LA
Josh Altman is one of the most successful real estate agents in the luxury housing market whose dynamic personality and love for the business have made him one of the most sought after speakers on the real estate circuit
Business Growth Expert
Jay Baer teaches business growth through customer experience and marketing innovation. He is also a popular emcee and host of large events, New York Times bestselling author of six books, and founder of five, multi-million-dollar companies.
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