Corporations & Associations
Customer Service
Customer Service:
Customer Service & Leadership Expert
A customer service expert known for his 20-year career at Disney, speaker Dennis Snow shares with clients what it takes to run a world-class organization.
Former Editor-in-Chief, IndustryWeek
Corporate speaker John Brandt has spent decades studying leadership in effective, purpose-driven organizations, including IndustryWeek & Chief Executive.
Customer Service Specialist
Lisa Ford has over 20 years of experience presenting to businesses, associations and government. She designs content personalized for each audience and the challenges they face. Her presentations focus on customer service, leadership and teamwork.
Former President, Starbucks Coffee Company
Howard Behar's career spans over 50 years, all in consumer oriented businesses across several industries. During his tenure with Starbucks, he helped establish a culture that places value on people over profits.
Former Director of Communications Strategy for Harley-Davidson Motor Company
The former director of communications for Harley-Davidson Motor Company played an active role in one of the most celebrated turnarounds in corporate history. He’s since written two best-selling books and created a popular business podcast.
Bestselling Author of Molly’s Game
Molly Bloom is an inspirational keynote speaker, entrepreneur, and bestselling author of Molly’s Game. She is best known for her memoir, Molly’s Game, which was adapted into an award-winning film of the same name by Aaron Sorkin.
Serial Entrepreneur & 5x NYT Bestselling Author
Gary Vaynerchuk is the chairman of VaynerX, a modern-day media and communications holding company and the active CEO of VaynerMedia, a full-service advertising agency servicing Fortune 100 clients across the company’s 4 locations.
CEO & Co-Founder of Rebecca Minkoff
Uri Minkoff is regarded as one of the most forward-thinking CEOs in retail. His pioneering use of new technologies and omnichannel customer experience have disrupted the fashion industry.
Business Consultant
Author and business leader Tony Alessandra helps companies grow by achieving market dominance through strategies designed to outsell and outservice the competition.
Co-Founder & CCO of Life is Good
Keynote speaker John Jacobs is co-founder and CCO (Chief Creative Optimist) of Life is Good, which spreads the power of optimism through inspiring art, a passionate community, and groundbreaking nonprofit work.
Co-Founder & CEO of Life is Good
Keynote speaker Bert Jacobs is co-founder and CEO (Chief Executive Optimist) of Life is Good, which spreads the power of optimism through inspiring art, a passionate community, and groundbreaking nonprofit work.
Former Head of Training, Walt Disney University
Formerly the head of training at the Walt Disney Company's Disney University and NEC Electronics, Douglass Lipp is an internationally acclaimed expert on customer service, leadership and global competitiveness.
Culture Evangelist
Jon uses his life experience and nine years in the Zappos Family to speak with a focus on culture, customer experiences, branding and their importance in business today.
The High Performance Workplace Culture Expert
The drive behind Southwest Airlines' climb to a #1 ranking in customer service and employee satisfaction, Jason Young is renowned for his innovative strategies and trainings.
CEO, BELFOR
Business speaker Sheldon Yellen has built a robust reputation for his unconventional management style, which prizes people above meetings, committees, and corporate hierarchy.
WSJ Best Selling Author & Salesforce Executive
Karen Mangia is a WSJ Best Selling Author and one of the most sought after thought leaders in the world, sharing her thought leadership with over 10,000 organizations during the course of her career.
Author & Co-Founder, Strategic Horizons LLP
B. Joseph Pine II is an internationally acclaimed author, speaker, and management advisor to both Fortune 500 companies and entrepreneurial start-ups as Co-Founder of Strategic Horizons LLP.
Original Chick-fil-A Marketing Executive
David Salyers was one of the original two marketing executives at Chick-fil-A. He spent 37 years in the Chick-fil-A Marketing Department and most recently served as a Vice President before his recent retirement.
Customer Service Expert
A keen observer of corporate cultures and an authority on customer service, speaker Robert Spector penned the best-selling The Nordstrom Way.
Breakthrough Strategist
Inspirational business speaker Simon T. Bailey is the author of Shift Your Brilliance: Harness the Power of You Inc. He teaches influencers how to improve themselves and change the world.
Co-Founders of Cousins Maine Lobster & Experts in Purpose-Driven Growth and Entrepreneurial Leadership
Jim Tselikis and Sabin Lomac are more than just cousins — they’re visionary entrepreneurs who transformed a shared childhood love for Maine lobster into a nationally recognized brand and a symbol of small business success.
Record-Breaking Luxury Real Estate Agent & Star of Bravo’s Million Dollar Listing LA
Josh Altman is one of the most successful real estate agents in the luxury housing market whose dynamic personality and love for the business have made him one of the most sought after speakers on the real estate circuit
Business Growth Expert
Jay Baer teaches business growth through customer experience and marketing innovation. He is also a popular emcee and host of large events, New York Times bestselling author of six books, and founder of five, multi-million-dollar companies.
Marketing Consultant & Author
Marketing consultant Rick Barrera's research into the strategies of such breakthrough brands as Apple, Starbucks and Google has changed the way Fortune 500s think about branding.
Entrepreneur & Motivator, CEO of Peek.com
Ruzwana is CEO and Founder of Peek.com, building Shopify for experiences, with over $2 billion in bookings. Peek.com combines an award-winning marketplace for consumers with powerful booking/payment tools for businesses (Peek Pro).
Customer Service Expert
Chip Bell helps companies dramatically enhance bottom lines and marketplace reputation through innovative customer-centric strategies that address the needs of today's picky, vocal and "all about me" customers.
Growth, Innovation & Sales Transformation Expert
Tiffani Bova’s illustrious career has been marked by a long (and continuously growing) list of accomplishments and honors: Two-time Wall Street Journal Bestselling Author and Former Global Growth & Innovation Evangelist at Salesforce.
Author & Creator of The Hero Effect®
Kevin’s unconventional path to business and personal success has taught him that winning in business and in life requires anything but conventional thinking.
Fraud-Busting Body Language Expert
TIME Magazine has named Traci Brown, CSP, one of the Nation’s Top Deception Detection Experts. NBC, CBS and FOX have asked this fraud-busting body language expert to reveal secrets hidden in plain sight.
9th Elected Governor of the U.S. Virgin Islands
Governor Albert Bryan Jr. stands at the forefront of leadership, spearheading transformative changes in the U.S. Virgin Islands.
Professor in Residence at TikTok, Best-Selling Author, University of Michigan Professor & Forbes Contributor
Dr. Marcus Collins is an award-winning marketer and cultural translator who leverages his scholarly work as a clinical professor at the Ross School of Business, University of Michigan.
CEO, Entrepreneur, Author & Speaker
One of the most innovative guitarists in the world, speaker Robin Crow is the founder of Dark Horse Recording, a gold standard for customer service and excellence in recording.
Author, Producer & Entrepreneur
Before building and selling a thriving digital marketing agency, Andrew produced for NBC’s Today Show, worked for The Muppets in New York and wrote for Charles Kuralt.
Communications Expert
Rachel DeAlto is a communications expert, media personality, and the author of relatable: How to Connect with Anyone Anywhere (Even if It Scares You).
Chef/Owner of Davio's, Restaurateur & Author
At 24, Steve DiFillippo bought the established restaurant, Davio’s in Boston. With hard work, determination and dedication to his employees and guests, he became CEO of Davio’s and Avila Restaurant’s 10 locations.
Co-founder & CEO of Sprout
Cindy Eckert is a highly regarded entrepreneur, a strong advocate for female entrepreneurship, a pharmaceutical leader and one of the few self-made woman billionaires in history. Associates of hers call her unapologetically pink.
CEO, Ferrazzi Greenlight & Bestselling Author
Keith Ferrazzi is the world’s foremost expert on professional relationship development. His signature focus on success through relationships – a deeply energizing passion – has fueled his own rise to prominence.
Founder and CEO of hint®
Kara Goldin is a purpose-driven, inspiring entrepreneur. She is a former AOL executive and the founder of hint®, the leading lifestyle brand of naturally flavored water.
Principal at MG2 & Founder of The Lionesque Group, an MG2 Studio
Continually pushing the boundaries of experiential retail, Melissa Gonzalez is an award-winning innovator and storyteller.
Thought Leader, CEO, Writer & Media Host
Tom Goodwin is a globally renowned business transformation thought leader, recognized as the four-time #1 "Voice in Marketing" on LinkedIn with over 730,000 engaged followers.
Customer Service Expert
For nearly three decades, Laurie has shared her practical point of view on customer service and staff development with audiences and companies across the country, blending real-life examples and proven action steps for improvement.
Nonverbal Communications Expert
Jan Hargrave is the nation’s leading behavioral authority and body language expert. Jan proves with her contagious warmth, wit, and knowledge that there is a method, and style, to success.
Luxury Expert, Leadership Strategist & Keynote Speaker
A trusted confidant to CEOs for legacy and luxury brands across various industries for over 20 years, Neen has helped design strategic plans for Fortune 500 companies.
Best-Selling Author & Motivational Coach
Matthew Kelly is the Founder and President of Beresford Consulting—a firm based on the idea that an organization can only become the best version of itself if the people that drive your organization do the same.
Best-Selling Author, Entrepreneur & Principal and Chief Strategist at GK5A
Greg is a best-selling author, speaker, and entrepreneur, currently an advisor and consultant to top companies on customer experience, employee experience, and digital transformation initiatives as Principal and Chief Strategist at GK5A.
Technologist, Futurist, Humanist, Author & Consultant
Throughout his career, Scott Klososky has lived on the leading edge of technology innovation and its impact on the business world and society in general. He is recognized globally for his unique ability to accurately predict future digital trends.
Entrepreneur & CEO of The Progress Agents
Award-winning business author, Dean Lindsay – CEO of The Progress Agents LLC and Founder of World Gumbo Publishing – is a successful entrepreneur, a skilled business culture consultant, and a powerful keynote speaker with a humorous approach.
Entrepreneur & Sales Expert
Weldon Long is a successful entrepreneur, sales expert and author of the NY Times Bestseller, The Power of Consistency – Prosperity Mindset Training for Sales and Business Professionals.
Corporate Motivator
Known as "The Corporate Comedian," Mark Mayfield has merged his corporate background as a lobbyist and his comedy background as a nightclub performer to create an extremely unique and comedic presentation style.
Business Expert / Motivator / Author
McKain's presentations and best-selling books reveal how to create compelling connections between you and your customers, and how to stand out and move up, regardless of the economic climate in your industry.
International Human Connection Keynote Speaker & Author
Riaz Meghji is an international human connection keynote speaker and author of the book Every Conversation Counts: The 5 Habits of Human Connection That Build Extraordinary Relationships.
Human Development Investigator
Arel Moodie helps organizations Build People PowerTM, transforming how teams work and win together through a breakthrough approach to human development.
Customer Experience Futurist & Author
Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist and author of two books on customer experience.
Entrepreneur, Former Corporate Sales & Marketing Executive & Bestselling Author
Jon Petz is an entrepreneur, former corporate sales and marketing executive and two-time bestsellers list author. Additionally, Jon has the unique expertise of also being a world-class magician who has performed around the globe.
Customer Experience & Leadership Expert, Trusted C-Suite Advisor
Jon Picoult is masterful at helping companies impress their customers and inspire their employees, creating raving fans that drive business growth.
Culture Strategist at Zappos & Author of The Culture Blueprint
Robert Richman was Culture Strategist at Zappos, and author of The Culture Blueprint, a systematic guide to the high-performance workplace.
Leadership Development Expert
Known as "the high content speaker who motivates," speaker Mark Sanborn is an expert on leadership, team building, customer service and navigating change.
Six-Time Emmy Award-Winning Comedian, Network TV Host & Best-Selling Business Author
Ross Shafer is a 6x Emmy-winning comedian, TV host, and best-selling author who’s rescued 23 companies. His WOW vs. POW method shows leaders how to stay relevant, build loyalty, and thrive through change—with humor and impact.
Director of Marketing for Snow & Associates, Inc.
Danny Snow was born into a true Disney family. He and EVERY member of his immediate family worked for Walt Disney World at some point in their careers, learning what it takes to create a loyalty-driving customer experience.
Top Chef Alumnus, Restaurateur & Resilience Advocate
Chef Angelo Sosa is a Dominican-Italian American chef renowned for his bold, globally inspired cuisine and dynamic presence in the culinary world.
Innovation & Change Advisor to Leading Global Companies
The world’s largest household brands, associations, and companies retain Scott Steinberg and the team at FutureProof Strategies to advise on business strategy, and provide keynote speaking, virtual presentations, and training seminar workshops.
Disruptive & UN-Traditional Marketing Expert
Scott Stratten is the President of UnMarketing. He has Co-Authored 6 best-selling business books with his business partner and wife Alison and was formerly a music industry marketer.
CEO & Co-Founder of Virgin Unite & Author
Mark C. Thompson is one of the most successful senior business communications executives and angel investors of our time. He is an expert advisor on Level V Leadership and Built to Last.
Former VP, Chick-fil-A
Dee Ann Turner is a 33-year veteran of Chick-fil-A, Inc. Prior to retirement in 2018, she was Vice President, Talent and Vice President, Sustainability for Chick-fil-A, Inc.
Former Chief Executive Officer DIRECTV
Michael D. White is chairman, former president and chief executive officer of DIRECTV, one of the world’s leading providers of digital television entertainment services.
Ryo Zsun joined the Zappos family in 2012, WOWing employees as a barista in the Z’café. His passion for providing awesome service led him to pursue a role within the Zappos Customer Loyalty Team, to deliver happiness to external customers.